It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.
Position Overview:
The Senior Benefits Specialist serves as the organization's Benefits Subject Matter Expert (SME) and is responsible for the administration, compliance, operations, and continuous improvement of employee benefits and retirement programs. This senior-level individual contributor role independently manages complex benefits operations, including Workday Benefits administration, ACA compliance and reporting, COBRA administration, 401(k) plan administration, compliance testing, vendor management, and benefits integrations while ensuring regulatory compliance and an exceptional employee experience.
Working closely with internal teams and external partners, the Senior Benefits Analyst coordinates benefit and retirement plan administration, employee education and communications, vendor performance, and operational improvements. This coordination ensures consistent program delivery, timely issue resolution, and clear employee communications.
Key Result Areas:
Regular assessment of benefit plans to ensure alignment with employee needs and company objectives.
Actionable insights provided to senior leadership for informed decision-making.
Effective communication and problem resolution with vendors and stakeholders.
Timely implementation of regulatory updates through adjustments to program administration, including changes related to ACA, ERISA, and HIPAA.
Comprehensive audits with accurate records and documentation.
Increased employee engagement with benefits programs, measured through participation rates and satisfaction surveys.
Clear, accessible communication regarding benefits delivered across various channels.
Successful execution of cross-functional benefits initiatives within deadlines.
Improved benefits and retirement program administration through the creation, streamlining, and implementation of company processes and tools.
Successful implementation of new benefit programs, projects, and annual enrollment in partnership with the Health and Welfare Director.
Benefits program subject matter expertise provided in alignment with the Health and Welfare Director, VP of Total Rewards & HR Operations, and Legal, and under their general direction and guidance.
Effective in-person collaboration, including participation in occasional impromptu in-person meetings.
Skills:
Analytical Thinking
Compliance
Regulatory Management
Vendor & Stakeholder Management
Project Management
Critical Thinking
Microsoft Excel
Proficient Workday Knowledge
Job Qualifications:
BA/BS in Business, Human Resources, Administration, Finance, or a related field, required
5+ years in benefits administration, required
Demonstrated experience managing the administration of employee benefits programs and 401(k) plan operations.
Working knowledge of ERISA, IRS and Department of Labor requirements, HIPAA, COBRA, ACA, FMLA, and applicable state and local leave requirements.
Experience with PTO administration, payroll coordination, benefits reconciliation, vendor management, and HRIS platforms.
Strong analytical, project management, problem-solving, communication, and organizational skills.
Experience administering PTO and sick leave programs.
Ability to independently manage the administration of complex programs while prioritizing competing deadlines and influencing stakeholders across departments.
High level of discretion when handling confidential employee, compensation, health benefits, and retirement plan information.
Location Requirement:
This role is located in Tempe, Arizona. This position is required to be in office 4 days per week (Mon-Thurs); Fridays are optional remote work days.
Physical Requirements:
In-Office Environment: Must be able to work in a busy, crowded, and loud office with frequent distractions and…