Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.
Job Summary
We are seeking an experienced and results-driven Senior Project Manager – Workplace Technology Solutions to lead and oversee the successful delivery of Audio-Visual (AV), Unified Communications (UC), and workplace technology integration projects.
The successful candidate will be responsible for managing and mentoring a team of Project Managers , overseeing multiple concurrent projects, ensuring efficient resource allocation, and driving operational excellence across the project delivery function.
This role requires strong leadership, technical understanding, commercial awareness, and stakeholder management skills to ensure projects are delivered on time, within budget, and in accordance with customer expectations and quality standards.
Key Responsibilities
Project Management & Delivery Oversight
Oversee multiple AV/UC and workplace technology integration projects from initiation through implementation, testing, commissioning, and handover.
Provide guidance and supervision to Project Managers to ensure projects are delivered within agreed timelines, budgets, and quality standards.
Monitor overall project progress, identify potential risks, and implement appropriate mitigation strategies.
Ensure project deliverables comply with contractual obligations, technical specifications, and customer requirements.
Lead project reviews and provide regular updates to senior management on project status, risks, and financial performance.
Escalate and resolve complex project issues to minimise disruption to project delivery.
Team Leadership & People Management
Lead, manage, mentor, and develop a team of Project Managers, ensuring consistent project management practices and delivery standards.
Oversee workload distribution and resource allocation across multiple projects.
Conduct regular performance reviews, provide constructive feedback, and identify opportunities for professional development.
Support Project Managers in resolving project challenges, managing stakeholders, and making critical decisions.
Foster a collaborative, accountable, and high-performance team culture.
Identify opportunities to improve team productivity, project delivery efficiency, and overall operational effectiveness.
Stakeholder & Client Management
Serve as a senior point of escalation for key clients, consultants, contractors, and internal stakeholders.
Build and maintain strong relationships with customers to ensure satisfaction and long-term business partnerships.
Collaborate closely with Sales, Presales, Engineering, Procurement, and Operations teams to ensure seamless project execution.
Participate in key project meetings, progress reviews, and client discussions where senior management involvement is required.
Manage stakeholder expectations and ensure effective communication throughout the project lifecycle.
Financial & Commercial Management
Oversee project budgets, cost control, revenue recognition coordination, and profitability across the project portfolio.
Monitor project financial performance and work with Project Managers to minimise cost overruns and protect project margins.
Review and approve project resource plans, procurement requirements, and variation orders within delegated authority.
Identify potential commercial risks and implement appropriate mitigation measures.
Work closely with Finance and Commercial teams to monitor project billing milestones, outstanding payments, and financial performance.
Process Improvement & Quality Assurance
Establish, standardise, and…