Job Description:
DXC Technology is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone.
Hardware Asset Management (HAM) Data Analyst
Location: Farnborough (onsite 5 days per week)
Due to the nature of the work and the customers we support, the successful candidate must be eligible to meet UK Government and contractual personnel security requirements, including the applicable residency requirements for the role, and have the right to work in the United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations.
The Hardware Asset Management (HAM) Data Analyst is responsible for ensuring the accuracy, completeness, integrity, and actionability of hardware asset data across the full asset lifecycle — from procurement through deployment, operation, redeployment, and disposal. This role is the data backbone of the Hardware Asset Management function, providing the trusted information foundation upon which financial, contractual, compliance, and operational decisions are made.
Aligned to ITAM (IT Asset Management) industry standards and frameworks — including ISO 19770, IAITAM best practices, and ITIL 4 IT Asset Management practice — the HAM Data Analyst ensures that hardware asset records are accurate, reconciled, auditable, and continuously improved. The role operates at the intersection of asset management, configuration management, procurement, finance, operations, and compliance.
This is not a passive data entry role. The HAM Data Analyst is expected to proactively identify data quality issues, reconcile discrepancies between data sources, challenge inaccurate records, and drive the data maturity of the hardware asset estate to a level that supports confident decision-making.
Key Responsibilities
Hardware Asset Data Management & Quality
Own and maintain the accuracy, completeness, and integrity of hardware asset records within the ITAM tool, CMDB, and associated asset repositories.
Perform regular data quality audits across hardware asset records — identifying gaps, duplicates, orphaned records, misclassifications, and stale data.
Reconcile hardware asset data across multiple sources including ITAM tools, CMDB, procurement systems, financial systems, discovery tools, and physical audit results.
Develop and maintain data quality KPIs and dashboards to provide visibility of asset data health to stakeholders and leadership.
Enforce data standards, naming conventions, classification taxonomies, and mandatory field requirements for hardware asset records.
Investigate and resolve data discrepancies, escalating systemic issues to process owners and data source owners.
Ensure asset records reflect the current state of the physical estate — not just what was originally procured or deployed.
Hardware Asset Lifecycle Data Tracking
Maintain accurate records across all stages of the hardware asset lifecycle:
Lifecycle Stage
Data Analyst Responsibility
Request & Procurement
Validate asset data at point of purchase order and goods receipt; ensure procurement records feed accurately into the asset register
Receipt & Warehousing
Confirm asset receipt records match purchase orders; validate serial numbers, models, and quantities
Deployment & Installation
Ensure deployment records are updated with location, assigned user, CI relationships, and operational status
In-Service / Operational
Maintain current records for location, ownership, status, warranty, support contracts, and configuration changes
Move / Add / Change (MAC)
Track and update records for asset moves, additions, changes, and redeployments
Redeployment & Reuse
Update records when assets are recovered,…