Job Description:
ServiceNow (Enterprise Sales) — DXC Technology
DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.
Location
Remote (with travel to client sites as needed).
If you reside within 25 miles of a DXC office, a minimum of 2 onsite days per week is required.
Role Overview
As a Sales Manager – ServiceNow, you will drive growth of DXC’s ServiceNow‑based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform‑led digital workflows.
You will qualify opportunities, build pipeline, shape ServiceNow transformation solutions, and close services engagements across enterprise accounts. You will partner closely with DXC account executives, solutioning and presales teams, delivery leaders, and ServiceNow field counterparts to develop value‑based, outcome‑driven proposals aligned to customer business and operational priorities.
Key Responsibilities
Own sales execution for DXC’s ServiceNow offerings: qualify, pursue, and close opportunities across existing accounts and targeted new‑logo pursuits
Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
Lead discovery sessions and translate ServiceNow use cases (ITSM, ITOM, workflow automation, employee and customer experience, asset optimization, security operations) into measurable business outcomes
Collaborate with ServiceNow and DXC teams on joint account planning, co‑selling motions, campaigns, and aligned go‑to‑market initiatives
Coordinate cross‑functional stakeholders (presales, solution architects, delivery, product, partner/alliance teams) to shape ServiceNow solutions, develop proposals, and support deal velocity
Build relationships with customer stakeholders (IT leadership, service owners, platform teams, and functional business leaders) to understand priorities and align ServiceNow solutions to transformation roadmaps
Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management
Quota / Scope
Manage and deliver against an annual quota typically ranging from $5M–$15M, depending on territory, assigned accounts, and ServiceNow portfolio mix
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience
7+ years of enterprise technology sales and/or sales support experience
Experience with ServiceNow‑related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
Demonstrated ability to execute consultative, outcome‑focused sales cycles (discovery → value alignment → solution shaping → close)
Strong cross‑functional collaboration skills with the ability to progress multi‑stakeholder opportunities
Preferred Qualifications
Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
Experience co‑selling with ServiceNow field teams, partners, or GSI‑led motions
Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience
Core Skills & Attributes
Strong communication, presentation, and stakeholder management skills
Ability to run structured discovery and clearly articulate business and technical value
Negotiation and deal orchestration skills; comfort coordinating multiple internal and external teams
Strong pipeline discipline, forecasting accuracy,…