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Director, FP&A Center of Excellence
Location: Bengaluru, India
Work Arrangement: Hybrid – Minimum 3 days per week in the office
About the Role
Join eBay's global Finance team and lead the day-to-day operations of our FP&A Center of Excellence (COE) in Bengaluru.
The COE is a newly established organization designed to centralize, standardize, and scale core FP&A activities. We are looking for an experienced leader who knows how to build and manage teams, establish clear ways of working, and deliver accurate, high-quality work on time.
About the Team
The FP&A COE supports global Finance Business Partners (FBPs) and business units with month-end close, forecasting, financial reporting, and analysis.
As Director, you will lead a team of Senior Managers and finance professionals, with responsibility for operational delivery, team performance, and the continued development of the COE.
Key Responsibilities
Operational Excellence & Delivery
Lead COE operations, ensuring accurate and timely delivery of month-end close, financial reporting, and forecasting activities.
Establish clear operating routines, deadlines, quality standards, and performance measures across the team.
Ensure processes are consistently followed, identifying and addressing gaps in quality or delivery.
Oversee the accuracy of accruals and financial reporting, and the timely execution of forecasting processes.
Establish KPIs and service-level standards, proactively addressing delivery risks and operational bottlenecks.
People Leadership & Development
Lead and develop Senior Managers, setting clear expectations, managing performance, and coaching them to strengthen their teams.
Build reliable onboarding, training, documentation, and backup coverage to support team growth and continuity.
Provide hands-on leadership, helping managers solve problems and improve operational performance.
Stakeholder Management & Governance
Manage relationships with global finance leaders, resolving operational issues and escalating risks when needed.
Work with FP&A Transformation leadership to implement new processes, integrate additional activities into the COE, and identify opportunities to improve efficiency.
Experience and Qualifications
Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent experience.
12+ years of experience in FP&A, finance operations, shared services, or Global Business Services (GBS).
Proven experience building or scaling an operational team , such as establishing a shared-services function, building a team from scratch, or leading a major operational transition.
Experience running a service delivery organization , managing multiple teams, setting performance targets, and consistently meeting deadlines and quality standards.
Strong people leadership experience, including managing managers, developing talent, and addressing performance challenges.
Hands-on leadership style, with the ability to understand operational details, solve problems, and support managers in improving delivery.
Strong understanding of financial processes, ideally including month-end close, accruals, forecasting, and management reporting.
Strong communication and stakeholder management skills, with experience working across global teams.
Experience with process…