Responsibilities
Operations & Safety
Follow all safety, security, and compliance requirements including JHAs, and local regulations.
Identify unsafe conditions, escalate immediately, and take appropriate corrective actions.
Participate in meetings, shift turnovers, and required training to maintain compliance and readiness.
Facility & Systems Maintenance
Operate, monitor, and maintain critical infrastructure including electrical, mechanical, HVAC, and fire/life safety systems.
Perform scheduled and corrective maintenance on electrical and mechanical equipment, following defined methods of procedure (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs).
Document work performed in the CMMS and ensure all tasks meet company and regulatory standards.
Troubleshooting & Incident Response
Respond quickly to abnormal equipment conditions and stabilize systems using established procedures.
Troubleshoot issues with facility and IT equipment, documenting findings and escalating when needed.
Support incident reporting, root cause analysis, and continuous improvement efforts.
Customer & Vendor Support
Ensure all vendor and contractor activities are performed safely, within scope, and in compliance with facility standards.
Provide on-site support for customers, vendors, and contractors by offering technical assistance, troubleshooting, and facility access as needed.
Partner with internal operations teams to ensure smooth execution of projects and customer requirements.
Monitoring & Reporting
Conduct regular facility rounds to check alarms, equipment conditions, and overall site readiness.
Monitor systems via Building Management System (BMS) and other monitoring tools, responding to alerts appropriately.
Submit turnover notes, maintenance reports, and daily shift logs to ensure operational transparency.
Inventory & Logistics
Receive and ship equipment while keeping inventory and spare parts records accurate.
Track asset changes including moves, adds, and replacements in facility systems.
Ensure spare parts and tools are available to support scheduled and emergency maintenance.
Team Collaboration:
Work closely with the data center operations team and management to ensure smooth operation and minimal downtime.
Assist in training and mentoring junior technicians to ensure best practices are followed.
Collaborate with other departments (e.g., IT, Facilities, Operations) to ensure cross-functional communication and system integration.
Physical Job Requirements
You must be able to:
Work in various indoor and outdoor locations with exposure to extreme weather conditions.
Work in locations where you may not have immediate access to medical care.
Move your arms, legs and spine through full range of motion to permit work to be safely performed from ground/floor level to full overhead level. This involves squatting, kneeling, bending, twisting and reaching.
Exhibit good grip strength, finger dexterity, hand-eye coordination and normal balance.
See near and far and have normal depth perception, normal hearing, and be able to communicate clearly.
Tolerate high stress situations during mechanical failure or emergency operations.
Be aware of potential exposures to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals.
Be capable of each of the following physical activities:
lift at least 30 lbs from floor to knuckle level
lift at least 30 lbs from floor to waist level
lift at least 20 lbs from floor to shoulder level
carry at least 30 lbs with two hands for a minimum distance of 50 feet
carry at least 20 lbs with one hand for a minimum distance of 50 feet
upward pull with a peak force of 50-lbs with two hands
push or pull horizontally with a peak force of 70+ lbs with two hands
stand /walk regularly with good balance
kneel, stoop, squat and twist on an occasional basis
climb1 flight of stairs, 20 steps per flight x 1 repetitions
Minimum Qualifications
High school diploma or GED required; technical…