About Williams-Sonoma India Technology Center
Williams-Sonoma India Technology Center is the technology hub for Williams-Sonoma, Inc., supporting global digital commerce, supply chain, enterprise platforms, and customer experiences across our portfolio of brands. The India Technology Center partners closely with global business and engineering teams to build scalable, resilient, and innovative platforms that serve millions of customers worldwide.
About the Team
The Merchandising Systems Product Management team is responsible for the technology platforms and tools that support the end-to-end product lifecycle across Williams-Sonoma, Inc. brands, from initial item intake and item setup through product enrichment, merchandising, and publication across all channels.
Our ecosystem includes Product Lifecycle Management (PLM), Product Information Management (PIM), Digital Asset Management (DAM), Web Assortment Management (WAM), and downstream eCommerce systems. Together, these capabilities enable our brands to manage product information, content, and assets efficiently at scale for our customers.
By improving these technology solutions, we help WSI bring new product assortments to market faster, improve product and content quality, reduce manual effort, and respond effectively to evolving product, market, and customer needs.
About the Role
We are looking for a Senior Product Manager to join the Merchandising Systems team at our India Technology Center in Pune.
Web merchandising is at the heart of WSI's eCommerce business, shaping how millions of products are brought to life across our brands and digital experiences. Your initial focus will be Web Assortment Management (WAM), a major multi-year transformation replacing a legacy platform that has supported the business for more than 16 years. WAM will become the core platform for organizing, enriching, validating, reviewing, and publishing online assortments across WSI's eCommerce sites.
In this hands-on role, you will translate product strategy into well-defined capabilities and drive them through delivery and brand adoption. You will work closely with the Engineering team in Pune and partner with US-based Product, business, UX, Architecture, and Technology teams. A US-based Lead Product Manager will set overall WAM direction and priorities; within that direction, you will define requirements, make product decisions, manage dependencies, and drive assigned capabilities from concept through rollout.
A significant part of the role is helping brand users successfully adopt new WAM capabilities and processes. You will study current workflows, identify improvement opportunities, demonstrate new functionality, develop and deliver training, support User Acceptance Testing (UAT), and guide users through the transition from legacy tools and processes.
WAM will be the primary focus as the platform is delivered, launched, and scaled. Over time, the role may expand to other enterprise merchandising and content platforms, including Digital Asset Management and Site Content Management.
You're excited about this opportunity because you will...
Own product execution for assigned WAM capabilities and workstreams, translating product strategy and priorities into detailed requirements, user stories, acceptance criteria, and delivery plans.
Partner closely with the Pune Engineering team throughout the product development lifecycle, providing product context, resolving requirements questions, making trade-offs, and ensuring delivered solutions achieve intended business outcomes.
Develop deep expertise in WAM, online assortment management, and the workflows used by brand teams to manage product assortment and content at scale.
Partner with brand users and US-based Product and business stakeholders to understand current processes, pain points, workarounds, and requirements, and translate them into scalable solutions across WSI brands.
Partner with UX to translate complex business workflows into intuitive…