Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
Lead client implementations from planning through successful launch.
THE OPPORTUNITY
Successful client onboarding depends on thoughtful planning, strong coordination, and dependable execution. As an Implementation Project Manager, you will lead new client and program implementations, working across Element and client teams to translate agreed requirements into practical plans and timely results.
You will manage milestones, risks, issues, and changing priorities while helping deliver a smooth transition without service interruption. Working independently with support from a Project Coordinator as needed, you will connect teams, keep stakeholders informed, and help build client confidence throughout implementation.
WHAT YOU WILL OWN
Partner with clients and internal stakeholders to develop implementation strategies, project plans, timelines, milestones, and risk assessments.
Lead execution of implementation plans, coordinate cross-functional activities, and adjust the approach when results or circumstances require change.
Track deliverables, validate task completion, troubleshoot issues, and help ensure adherence to agreed processes, business practices, and applicable compliance requirements.
Work with Sales, Operations, Finance, and Customer Service to implement agreed statements of work and contractual terms, including exception processes and scope change requests.
Provide proactive progress updates and clear communication to internal and external stakeholders.
Support prospecting and sales activities through client visits, proposals, presentations, and education about Element products, services, and processes.
Represent client feedback to product management and other internal teams, and contribute expertise to cross-functional improvement projects.
YOU SHOULD CONSIDER THIS ROLE IF:
You bring structured project management skills, a client-focused mindset, and the ability to guide cross-functional work from planning through execution.
You have a bachelor’s degree or equivalent business experience.
You have at least two years of project management experience.
You have experience with change management, coordinating work teams, or driving cross-functional activities.
You can manage requirements, communication, risks, issues, scope, and resources while balancing strategic planning with tactical execution.
You bring strong organizational skills, sound judgement, problem-solving ability, and a solution-oriented approach to process improvement.
You communicate and present effectively, build relationships, influence stakeholders, and provide strong client service.
You are proficient with Microsoft Word, Excel, PowerPoint, Outlook, and project management tools such as Visio and Microsoft Project.
You bring general business and financial knowledge and can adapt effectively to change.
Preferred qualifications include experience in the leasing industry, particularly financial services, operations, or customer service, and Project Management Professional (PMP) certification.
YOU SHOULD BE ABLE TO TELL US
How you developed an implementation plan, identified critical milestones and risks, and delivered against client expectations.
About a time you resolved an implementation issue or managed a scope change while keeping cross-functional stakeholders aligned.
How you tracked and communicated project progress, validated deliverables, and helped prevent service disruption.
How you used client feedback or project lessons to improve a process or influence another team.
WHY ELEMENT
At Element Fleet Management, you will help turn new client commitments into successful operational launches. You will work with…