Studio Assistant Manager | Sales and Operations in San Mateo, California | Careers at Elements Massage - San Mateo
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Studio Assistant Manager | Sales and Operations
Requisition Post Information* : Posted Date
3 weeks ago (10/5/2026 12:34 PM)
Requisition ID
2026-28381
# of Openings
1
Category (Portal Searching)
Management
Overview
At Elements Massage San Mateo, our promise is simple: to better the lives of everyone we touch. From the front desk to the treatment rooms, our team works together to create an experience that keeps clients feeling cared for, supported, and coming back.
We’re looking for an Assistant Manager to help lead day-to-day studio operations across the front desk team, massage therapists, and our newly launched skincare and facial services. This role is ideal for someone who enjoys people leadership, studio operations, and being part of a growing wellness business.
What You’ll Do
As the Assistant Manager/Studio Manager, you’ll support the Area Manager and help keep the entire studio running smoothly. You’ll be visible on the floor, approachable to staff, and focused on both the client experience and team performance.
Support and oversee daily operations of the studio
Lead, coach, and support front desk staff, massage therapists, and estheticians
Help onboard, train, and support new team members across all roles
Support scheduling, coverage, and workflow for front desk and service providers
Reinforce service standards, client experience expectations, and brand values
Assist with membership growth, retail sales, and skincare service adoption
Address client concerns with professionalism and care
Maintain a clean, organized, and welcoming studio environment
Partner with the Area Manager on performance, communication, and team culture
This is an in-studio role and not remote or seasonal.
Who You Are
A calm, confident leader who enjoys supporting teams across different roles
Comfortable balancing people management with hands-on operational work
Clear communicator who builds trust with staff and clients
Organized, dependable, and able to manage multiple priorities during busy shifts
Someone who leads by example and is comfortable jumping in where needed
Preferred Experience
2 years of spa management is preferred
Leadership or supervisory experience in a membership-driven environment (wellness, fitness, spa, or hospitality)
Experience managing or supporting both sales and service teams
Familiarity with scheduling systems, POS software, and studio operations
Interest in skincare, facials, or wellness services is a plus
What We Offer
Competitive hourly pay, based on experience
Additional performance bonuses
Commission opportunities tied to memberships, retail, and skincare services
Preventative managed healthcare
CalSavers Roth IRA
Sick Pay
Complimentary monthly massage or facial for employees working 20+ hours per week
A supportive, team-focused studio with room to grow as the business expands
If you enjoy leading people, keeping operations running smoothly, and helping a wellness studio thrive, we’d love to hear from you.
Legal Disclaimer
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those
of ETM. Elements Massage® + design are registered trademarks owned by ETM.
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