Anticipated End Date:
2026-11-11
Position Title:
Director, Leave of Absence & Accommodation (US)
Job Description:
Director, Leave of Absence & Accommodation
Location: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The Director, Leave of Absence & Accommodation is responsible for providing strategic and operational leadership for the enterprise Leave of Absence and Accommodation (LOAA) function, including leave and accommodation case management, administration, intake, clinical support, and related operations.
How you will make an impact:
Leads an employee-centered operating model that delivers timely, accurate, consistent, and compliant services across a complex, multi-state environment.
Directs the LOAA organization through direct and indirect reporting relationships, establishes goals and accountability, manages performance, develops talent, and aligns staffing and capacity to demand and case complexity.
Provides compliance, governance, controls, and risk oversight to ensure LOAA processes align with applicable federal, state, and local requirements and company policies.
Establishes and manages service, quality, compliance, performance, and employee-experience expectations, using operational data and trends to identify gaps, manage risk, and require corrective action when needed.
Partners across HR, Benefits, Legal, Compliance, Payroll, clinical resources, and other stakeholders to coordinate services, resolve issues, clarify handoffs, and support effective employee outcomes.
Drive continuous improvement through operational data, employee feedback, technology, and process-improvement methods to simplify work, reduce rework and manual effort, and strengthen the end-to-end employee experience.
Minimum Qualifications:
Requires a BA/BS in human resources, business, healthcare administration, nursing or related fields and a minimum of 10 years of experience in leave of absence, workplace accommodations, disability or absence management, HR operations, employee relations, benefits, or a closely related field, to include at least 2 years of people-leadership experience and experience leading complex operations, managing defined service, quality, and performance metrics, and ensuring processes align with applicable federal and state requirements; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences:
Experience with workers’ compensation programs, including claims management, case oversight, and coordination with internal and external stakeholders preferred.
Job Level:
Director
Workshift:
1st Shift (United States of America)
Job Family:
HRS > Total Rewards
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are…