Job Description
Admissions Assessment and Application Processing
Review and process admissions applications, including supporting documents
Assess applicants' eligibility based on established admissions criteria
Evaluate international and overseas academic qualifications
Communicate admissions requirements, outcomes, and next steps to prospective students
Maintain accurate and complete admissions records
Student Contracts and Regulatory Compliance
Provide Pre-Course Counselling to students where required
Prepare, issue, and facilitate student contracts
Ensure contract administration complies with EduTrust and other applicable regulatory requirements
Support audits, regulatory reviews, and compliance reporting
Student's Pass Administration
Support Student's Pass applications, renewals, and cancellations
Review and submit documentation through ICA's SOLAR system
Monitor application progress and update students
Maintain Student's Pass records in accordance with applicable requirements
Student Support
Respond to applicants and student enquiries
Support scholarship and financial aid application processes
Assist with student onboarding, including orientation programmes
Contract Automation and Process Improvement
Manage the University's contract automation process
Coordinate with internal stakeholders to support smooth operations
Resolve operational issues and maintain process documentation
Identify opportunities to improve efficiency, accuracy, and compliance
Qualifications
Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements are preferred
Strong attention to detail, organization, record management, and communication skills
Proactive team player with strong initiative, sound judgment, and ability to work independently
Passionate about continuous improvement and has an interest in using technology and automation to improve processes