Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
The Benefits Analyst provides administrative and operational support for employee benefit programs, ensuring accurate benefits administration, timely issue resolution, regulatory compliance support, and a positive employee experience. This role supports health and welfare plans, retirement programs, annual open enrollment, benefits communications, HR data integrity, and wellness initiatives. The Benefits Analyst collaborates with employees, HR partners, benefits vendors, and internal stakeholders to improve service delivery and operational efficiency.
What You Will Do
Administer and maintain employee benefit programs, including medical, dental, life and accidental death and dismemberment (AD&D) insurance, disability insurance, health savings accounts (HSAs), 401(k) plans, pension plans, and COBRA continuation coverage.
Maintain employee benefits enrollment records, eligibility information, and coverage changes, ensuring data accuracy and timely processing.
Support benefits-related onboarding and offboarding activities, including enrollment, qualifying life events, and coverage termination.
Serve as a primary point of contact for employee benefits inquiries, providing guidance on plan provisions, eligibility, coverage, claims, and available resources.
Investigate, escalate, and resolve benefits enrollment discrepancies, coverage concerns, and employee claims issues in coordination with benefits vendors and internal stakeholders.
Support the development, implementation, and documentation of benefits programs, policies, procedures, and employee communications.
Prepare and distribute benefits communications related to annual open enrollment, plan changes, wellness initiatives, and other benefits programs.
Coordinate annual open enrollment activities, including employee communications, enrollment support, data validation, and issue resolution.
Compile and validate benefits data for regulatory reporting, participant notifications, HR audits, and internal compliance reviews.
Support the review and maintenance of benefits plan documentation, including Form 5500 filings and Summary Plan Descriptions (SPDs).
Perform benefits data audits, identify discrepancies, and recommend process improvements to enhance data integrity and administrative efficiency.
Coordinate the implementation and ongoing administration of employee wellness programs, including biometric screenings, flu vaccination programs, and other health and wellness initiatives, in collaboration with the Benefits team and third-party vendors.
Collaborate with HR teams and other stakeholders to maintain alignment between benefits administration processes, HR systems, and organizational objectives.
What You Will Bring
Three (3) years of professional experience in employee benefits administration with a bachelor's degree in Human Resources, Business Administration, or a related field; or seven (7) years of professional experience in benefits administration without a bachelor's degree.
Working knowledge of employee benefits programs, eligibility administration, enrollment processes, and benefits-related HR operations.
Working knowledge of employee benefits laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act…