Are you outgoing, energetic, passionate, and authentic? Enchantment is the perfect spot for you!
At Enchantment, we work together to create and deliver personalized extraordinary experiences for all guests and team members here at the resort. Our culture is fast-paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
Basic Function : The Pickleball Instructor is responsible for delivering exceptional pickleball instruction and guest experiences for resort guests of all ages and skill levels. This position provides private lessons, group clinics, beginner and advanced instruction, social programming, tournaments, and special events while promoting participation, generating revenue, and maintaining the highest standards of guest service. The Pickleball Instructor serves as a subject matter expert in pickleball rules, scoring, strategy, etiquette, and gameplay while creating memorable experiences through professional instruction and personalized service.
Work Performed :
Pickleball Instruction & Programming (65%)
Provide private, semi-private, and group pickleball instruction for adults, families, and juniors of all skill levels.
Teach and demonstrate proper pickleball fundamentals including serves, returns, volleys, dinks, drops, resets, lobs, overheads, positioning, and court movement.
Educate guests on official pickleball rules, scoring procedures, non-volley zone ("kitchen") regulations, fault definitions, court etiquette, and safe play practices.
Conduct beginner, intermediate, and advanced clinics designed to improve player skills, strategy, rules knowledge, and match play performance.
Evaluate player abilities and develop customized lesson plans to meet individual goals and learning styles.
Organize and facilitate social play sessions, round robins, mixers, tournaments, and special pickleball events.
Promote player development through positive coaching, encouragement, and constructive feedback.
Assist with junior pickleball instruction, youth recreation programming, and family activities as assigned.
Stay current with industry trends, instructional methods, equipment developments, and official pickleball rule changes.
Support resort recreation events and special programming that incorporate pickleball activities.
Guest Service & Sales (20%)
Deliver Forbes-level guest service during all guest interactions.
Promote pickleball lessons, clinics, events, and related recreation experiences to increase participation and departmental revenue.
Assist guests with reservations, scheduling, court bookings, and activity recommendations.
Maintain comprehensive knowledge of resort activities, amenities, promotions, and special events.
Build strong guest relationships to encourage repeat participation and return visits.
Respond professionally to guest questions, requests, concerns, and scheduling inquiries.
Assist with retail sales and equipment recommendations when appropriate.
Court Operations & Facility Support (15%)
Maintain a professional, welcoming, organized, and safe pickleball environment.
Conduct daily inspections of pickleball courts, nets, paddles, balls, and associated equipment.
Report maintenance concerns and facility issues to department leadership.
Assist with court setup and breakdown for clinics, tournaments, and special events.
Support inventory management of paddles, balls, teaching aids, and recreation equipment.
Maintain cleanliness and appearance standards throughout pickleball facilities and surrounding guest areas.
Ensure all activities are conducted in accordance with department safety standards and risk management protocols.
General Responsibilities
Arrive prior to scheduled lessons and programming to prepare courts, equipment, and instructional materials.
Maintain accurate lesson schedules, attendance records, and guest information.
Process guest lesson charges and complete required documentation as assigned.
Attend departmental meetings, safety training,…