Join us at Entrust
At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.
Entrust's values are a cornerstone of who we are, our future business growth and how our people grow through it. We model our values by demonstrating that Customer Trust Is Earned , moving with purpose because Speed Is Intentional , taking accountability because We Own the Outcome , and building a collaborative culture where One Entrust Wins Together .
Get to Know Us
Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.
The Data Analyst will report to the Manager of Data Analytics and support Entrust’s Revenue Operations, Sales, Compensation, and Customer Success organizations through the development, maintenance, validation, and improvement of business reporting and analytics.
The role works with stakeholders across the organization to investigate data questions, maintain accurate customer and account mappings, support compensation-related reporting, troubleshoot reporting discrepancies, and turn business requirements into reliable analytical solutions.
This is a hands-on analytics role requiring someone who can move comfortably between business questions, detailed data investigation, Tableau development, Excel-based analysis, source-system research, and stakeholder communication.
Responsibilities:
· Own and maintain Tableau dashboards and reporting supporting NRR, GRR, ACV, retention, sales performance, pipeline analytics, and customer analytics, including ongoing enhancement. Must stay up to date with emerging trends and technologies in data management, BI, and analytics, making recommendations for their adoption and integration into existing systems
Communicate analytical findings clearly to stakeholders, explaining dashboard methodology, underlying data, assumptions, refresh timing, and known limitations. The role includes presenting and explaining reporting to business users.
Develop repeatable and scalable processes that reduce manual work and improve the efficiency, integrity, and reliability of recurring reporting.
Investigate discrepancies across invoices, contracts, customer mappings, dates, transactions, products, and other source data, and determine how those issues affect downstream reporting.
· Prioritize and translate business requirements into new/enhanced data solutions or services in a clear and concise manner.
· Monitor and optimize the performance of data systems, implementing proactive measures to address bottlenecks and improve efficiency
Maintain and improve customer and sales-account mappings used in retention and compensation reporting, including identifying customers with missing assignments and coordinating corrections with business stakeholders.
Work closely with Business Intelligence teams to architect, develop, and continuously improve data sources, ensuring data quality, scalability, and alignment with evolving business and reporting requirements.
Research complex contract and billing scenarios by working across source systems and with Revenue Ops, Contracts, BI, and other subject-matter experts
Design, build, and maintain Tableau dashboards that provide actionable insights across business functions
Engage in additional projects as assigned
Basic Qualifications
· Bachelor’s degree in Data Analytics, Business, or related field with 5+ years of experience working in data/analytical roles
· Advanced Excel skills, including the ability to efficiently analyze and reconcile large datasets where the data may be unclear.
· 3+ Years…