Summary
The Senior Ops Manager (Asia) leads Enveritas’ operations in India and works across the wider Asia region. You will run India directly — building and operating the country programme yourself — and work alongside other country leads to keep operations strong across the region. You will represent Enveritas to growers, industry bodies and partners, and support the Regional Head of Asia on regional priorities.
This is a role for someone who can be handed a country and trusted with it — you will set the direction, make decisions and resolve problems on their own judgment, escalating what genuinely needs escalating, rather than seeking approval as a default. There is room to grow into wider regional leadership on the strength of what you demonstrate in the first year. The position is ideally based in Singapore, but we are open to strong candidates elsewhere in Southeast Asia.
The Role
Responsibilities include, but are not limited to:
Building and Running India
Hold full accountability for Enveritas’ operations in India. This includes:
Managing the India operation from the ground up — field teams, vendors, logistics, contracting and ways of working
Own the India plan, budget and delivery against targets; approve contracts and field expenditure within delegated limits
Recruit, train and manage the India field team
Set the standard for data quality and sign off on what leaves the country
Own the senior relationships in India — estate owners, exporters, the Coffee Board, industry associations and partners
Surface risks to the Regional Head of Asia early, with a recommended course of action attached
Regional Operations — Indonesia and Papua New Guinea
Work alongside regional country leads on planning, budgets, field logistics and data quality
Review country plans and results with a critical eye; unblock problems the country teams cannot solve alone
Drive consistency in how operations are run across the region, without flattening what each country needs to do differently
Step in directly during peak periods, staffing gaps or operational crises
People Management and Development
Recruit, develop and retain the India team; set expectations and hold people to them
Lead hiring for operations roles in the region — scoping, interviewing and onboarding
Take on line management of country leads over time, as the role establishes
Build the bench so that countries are not dependent on any one person
Stakeholder Representation
Speak for Enveritas with growers, industry bodies, government agencies, partners and clients — without needing a brief for every conversation
Build and hold senior relationships that outlast individual projects
Judge what to commit to and what to decline; know when a decision is yours and when it is not
Regional and Global Contribution
Represent Asia in global operations projects, cross-regional working groups and strategic reviews
Contribute to regional strategy and to the annual planning and budget cycle
Act for the Regional Head of Asia on specific decisions and forums as the role establishes
Other duties as assigned
Qualifications
WHAT WE ARE REALLY LOOKING FOR
8–12 years of relevant experience in operations, programme delivery, consulting or a comparable field, with a substantial portion in roles carrying direct delivery accountability rather than advisory work
Proven ability to build an operation from scratch with minimal corrective guidance — standing up a country, a function or a field programme where nothing existed before
Hands-on field operations capability: comfortable personally running logistics, contracting, vendor management and field team recruitment, not only overseeing them
At least 3 years managing people directly, including managing experienced professionals and giving hard feedback
A strong academic record from a well-regarded institution, or a clear track record of exceptional work and accomplishment in its place — demonstrated calibre over credentials
Sound judgment and a sense of proportion —…