How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – card, QR code, credit, installments, debit, multiple currencies, reward points, or a combination of any of these - all on the same Account. Sound impossible? Episode Six makes the seemingly impossible happen every day.
We’re a global provider of API-based issuer processing and ledger infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments.
Today, we’re powering payments for some of the world’s largest banks and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.
Interested in redefining what’s possible in payments? Join Episode Six today.
What we’re hiring for:
We are a growing fintech organization looking to add a Director of Platform Engineering based in Austin, Texas!
Our DevOps organization is split into two teams: Platform Operations, which runs our production environments day to day, and Platform Engineering, which designs, builds and evolves the infrastructure and automation those environments run on. As Director of Platform Engineering, you will lead the Platform Engineering team of DevOps engineers and drive the technical direction of the platform that powers payments for banks and fintechs around the world.
This is a hands-on leadership role. We are looking for someone who takes clear ownership of their area, looks ahead to what the platform will need next rather than waiting to be asked, and is as comfortable leading the investigation of a difficult production issue as they are developing and supporting their team.
What you’ll be responsible for in this role:
Lead, mentor and grow a team of DevOps engineers, setting clear priorities, engineering standards and development paths for each team member
Own the roadmap, architecture and quality of E6’s in-house Infrastructure-as-Code (Terraform, Ansible, Python and related tooling) used to build and maintain multiple PaaS instances of the E6 platform, Kubernetes clusters, and AWS cloud infrastructure
Adapt the platform to new requirements driven by new clients, new markets and regions, and changes in technology and the payments industry, including data residency and local regulatory expectations
Keep the platform current: plan and drive upgrades across Kubernetes, operating systems, databases and the build toolchain, retire legacy components, and manage technical debt deliberately rather than allowing it to accumulate
Own infrastructure cost management as we scale, including cost visibility, forecasting, and continuous optimization in partnership with Finance
Lead technical investigation of complex infrastructure issues, working hands-on alongside Platform Operations during escalated incidents, and drive root-cause analysis through to lasting engineering fixes
Continuously improve CI/CD and release tooling used to release software to hosted and on-prem clients
Establish and uphold engineering practices for the team, including code review, testing of infrastructure code, change management and documentation
Partner closely with Platform Operations, Software Engineering, Information Security and Compliance to ensure the platform is reliable, secure, auditable, and compliant with PCI DSS and other applicable standards and regulations
Represent Platform Engineering with clients, prospects, auditors and partners, including supporting technical due diligence and client onboarding
Report on team objectives, delivery, platform health and infrastructure spend to senior leadership
Participate in an escalation rotation, and travel occasionally to client sites, E6 offices, or for company events
What…