Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
We’re looking for a strong, influential leader to take ownership of operations at LD14, our newest data center on the Slough campus. This is a leadership role requiring someone who can set high standards, inspire technical teams, and bring people with them on the journey to ensure operational excellence.
LD14 is a purpose-built, five-storey International Data Centre in the Slough Trading Estate. Opening in 2027 alongside our established Slough sites, LD14 is designed to support high-density workloads, cloud connectivity, and mission-critical financial infrastructure. Sustainability is built in, including the ability to supply waste heat for district heating in the local community. This is a rare opportunity to lead a new site from commissioning through to steady-state operations, and to shape its team, culture, and ways of working from day one.
This is not an IT management role . Instead, we’re seeking someone with a background in engineering, technical operations, or facilities leadership. While data center experience is an advantage, we also welcome candidates from telecommunications, infrastructure, and other mission-critical technical environments. You will have been accountable for running an operation, responsible for the delivery outcomes, operating costs, and the complexities of engaging with multiple stakeholders
Responsibilities
Leadership & People Management
Lead, inspire, and develop teams of experienced technical professionals and/or subordinate managers
Foster a culture of safety, accountability, and continuous improvement
Oversee full people management responsibilities, including hiring, coaching, development, and performance reviews
Act as a visible, hands-on leader who sets the tone and brings others along on the journey
Operational Management
Define and deliver on operational objectives, policies, and procedures to ensure site performance meets or exceeds Equinix standards
Drive operational efficiency, reliability, and safety across the site
Manage budgets, cost controls, and resource planning effectively
Partner closely with senior stakeholders on site capacity planning and infrastructure strategy
Project & Infrastructure Oversight
Plan and deliver site infrastructure projects on time, within scope, and on budget
Oversee technical maintenance, system upgrades, and facility expansions
Collaborate with engineering and design teams during new facility handovers
Vendor & Performance Management
Ensure vendors consistently deliver to agreed KPIs and SLAs
Build strong supplier relationships and drive continuous improvement initiatives
Incident & Risk Management
Act as the senior incident lead during critical events, coordinating teams and ensuring timely resolution
Lead root cause analysis and ensure corrective actions are implemented quickly
Oversee compliance, MOP approvals, and testing protocols to ensure operational resilience
Qualifications
Proven leadership in technical operations within complex, high-availability environments (data centers, telco, engineering, or large-scale infrastructure)
Experience leading and developing technical or multi-disciplinary teams
Strong background in engineering, facilities management, or mission-critical operations
Track record of raising performance standards and delivering operational excellence
Comfortable managing budgets, technical…