Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Reporting to the VP GTM Readiness, this role is responsible for leading a team responsible for designing, building and executing innovative enablement programs that provide Equinix partners with enablement across high-priority processes, tools, products and sales plays to support customer/partner engagements and increase field effectiveness.
This leader will also be responsible for developing proficiency frameworks and associated learning and enablement required to develop the skills, knowledge and acumen of key partner organization internal roles.
Responsibilities
Strategy
Lead a high performing team responsible for developing high-quality end-to-end enablement, training and certification programs to be consumed by external partner roles which encapsulate assets, communications, and learning interventions to achieve desired business outcomes
Own the end-to-end development of enablement programs to support all high priority operational excellence initiatives emanating from the Partner Experience program office as well as high-priority sales plays emanating from Product marketing
Collaborate with Enablement Business Partners to identify field enablement partner and channel priorities and ensure that the wider CRO org is enabled
Establish and develop proficiency frameworks for key partner and partner sales personas to invest in the continual development of skills, knowledge and acumen for those key roles
Prioritization, Content Relevance & Metrics
In partnership with the Enablement services leader, establish and lead a process for enablement intake that involves the Global Partner Experience team in order to best prioritize enablement resources and align to key business stakeholders
Create a strategy and cadence for assessing enablement program effectiveness based on metrics, user feedback, and Partner Experience insights and leverage these findings to continually refine and evolve enablement programs to drive maximum engagement
Programmatically provide GTM leaders & BU stakeholders with insight into program adoption and impact
Program Management
Ensure accountability across the team for the landing of key enablement programs in the field focused on the achievement of agreed business outcomes
Identifies which form of enablement best fits the desired objectives of a program including comms, enablement assets (one pagers, short form video, decks, playbooks etc) and learning interventions (live sessions, eLearning, in-person etc) and combines to create a full end-to-end enablement approach
Leverage metrics to identify trends, information gaps, adoption and areas for improvement
Leadership
Manage the teams’ performance by motivating, engaging, and providing coaching
Challenge existing enablement processes based on best practice and trends to achieve best-in-class approach
Model the Equinix cultures and values, including transformational leadership behaviors
Qualifications
Knowledge & Experience
Extensive experience/10+ years in enablement
5+ years' experience in a channel / partner development organization
Solid experience in transformational project management capabilities
Expertise implementing innovative Enablement programs and tools to deliver content aligned to target audiences and changing way learners consume information
Ability to influence and collaborate with multiple…