Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
The Enterprise Change Mgmt., Sr. Manager works autonomously to lead change management for defined programs, workstreams or regions and may also support Change Directors on the company’s most complex enterprise programs. Depending on the assignment, this person may own an end-to-end change plan or lead significant components of a broader enterprise change effort. This is a hands-on role that turns strategy into practical change deliverables. The Senior Manager uses the Enterprise Change toolkit to analyze stakeholders, assess impacts and readiness, and develop clear change narratives. Deliverables also include engagement and communication tactics, enablement inputs, adoption measures and sustainment plans. The role requires strong independent judgment, close partnership with Change Directors and program leaders, and the ability to surface risks and recommendations early.
Responsibilities
Lead and support integrated change strategy and planning
Independently define and lead change delivery for assigned programs and workstreams, or lead components of larger transformations in partnership with Change Directors
Integrate and sequence change activity with program scope, release milestones and business readiness needs
Identify, manage and escalate change risks and dependencies through program governance
Deliver stakeholder analysis and leadership support
Analyze stakeholders and resistance and recommend targeted engagement and sponsorship tactics
Create clear change narratives and executive-ready insights, recommendations and decision materials
Coach sponsors and equip leaders to lead the change
Drive readiness, adoption and sustainment
Own adoption, utilization and readiness outcomes within the assigned scope and inform go-live decisions
Lead role-based impact and readiness assessments, distinguishing capability, willingness and process-design barriers to target interventions
Drive business-as-usual handover and sustainment, escalating material risks with corrective actions
Create and coordinate change delivery tactics
Create and deliver practical engagement, communication, readiness, training, enablement and sustainment tactics using the Enterprise Change toolkit
Coordinate across change teams, program workstreams and business owners while maintaining a current plan as scope or sequencing changes
Measure change effectiveness and value
Define adoption and utilization measures for the assigned scope and contribute to program-wide measurement
Partner with business and program leaders to assess whether adoption is advancing expected outcomes
Report insights, risks and recommendations transparently, using quantitative and qualitative evidence to adjust the approach
Qualifications
Knowledge and Experience
8–10+ years of experience leading large-scale, cross-functional organizational change, adoption or transformation management for complex programs
Proven experience independently leading change delivery for a program, workstream or region and supporting senior change leaders on complex enterprise transformations
Experience integrating change activity into program plans, governance, release milestones and readiness decisions
Experience producing high-quality stakeholder analyses, change narratives, impact and readiness assessments, communication and engagement plans, enablement inputs, adoption…