Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
The Critical Facilities Manager leads the safe, reliable, and efficient operation of mission-critical data center infrastructure. This role manages supervisors and engineering teams responsible for maintaining critical power, cooling, mechanical, electrical, controls, fire and life-safety systems that support continuous 24x7 data center operations.
The role combines people leadership with technical and operational accountability, ensuring teams are equipped to manage maintenance, infrastructure risk, incidents, capacity requirements, vendor activities, and site improvement initiatives. The Critical Facilities Manager also manages budgets and resources while building a strong culture of safety, operational discipline, collaboration, and continuous improvement.
Responsibilities
Management
Lead, coach, and develop supervisors and Critical Facilities engineering teams responsible for 24x7 data center operations.
Establish team priorities, allocate resources, and ensure appropriate operational coverage to support business and site requirements.
Build a strong culture of safety, accountability, operational excellence, and human-error prevention across the team.
Manage performance, recruitment, workforce planning, succession, coaching, and development of team members.
Develop technical and leadership capability within the team and create opportunities for employees to grow.
Ensure teams are trained and competent in operational procedures, safety requirements, incident response, and critical infrastructure operations.
Provide leadership during testing, maintenance, infrastructure projects, and significant operational incidents.
Project / Infrastructure Site Management
Oversee the operation, maintenance, reliability, and lifecycle management of mission-critical data center infrastructure.
Provide leadership across critical power and cooling systems, including UPS, generators, switchgear, transformers, power distribution, chillers, cooling systems, pumps, BMS/controls, and associated infrastructure.
Plan and coordinate resources for preventive and corrective maintenance, infrastructure projects, lifecycle replacements, and site improvement initiatives.
Manage site capacity and infrastructure readiness to support customer demand and future growth.
Identify operational risks and infrastructure constraints and establish appropriate mitigation plans.
Translate functional and business priorities into operational plans and ensure effective execution by the team.
Review infrastructure investment requirements and provide input into operating and capital budgets.
Support infrastructure expansion, system upgrades, end-of-life replacements, energy efficiency initiatives, and other improvements without compromising operational resilience.
Vendor Management
Manage contractors, maintenance providers, and technical vendors supporting critical infrastructure operations.
Establish clear performance expectations and ensure vendors meet required KPIs, SLAs, safety standards, and operating procedures.
Review vendor work scopes, maintenance plans, technical recommendations, and service performance.
Ensure high-risk vendor activities are appropriately planned, reviewed, controlled, and supervised.
Drive vendor accountability and continuous improvement in service quality, safety, and operational…