Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.
Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Equinix is looking for a Manager, Software Engineer to lead the team that builds and supports our channel and partner systems. The platforms include Salesforce Partner Relationship Management (PRM), Partner Engagement Management (PEM), and ChannelScaler, and together they cover how partners onboard, register deals, create their own quotes, co-sell with us, and get paid.
This is a hands-on management role. You will lead the engineers, and you will also design solutions across the full stack, review code, and build alongside the team when needed.
Responsibilities
Lead a team of engineers, including setting priorities, assigning work, and supporting their growth
Own the technical roadmap for our channel and partner systems, and decide what we build custom and what we configure in the platforms we already have
Work closely with Experience Product Managers (EPMs) and Product Owners (POs) to plan, prioritize, and deliver the roadmap
Manage the PRM partner portal, including partner accounts and users, role-based access, and the sharing rules that keep each partner's data separate
Develop PEM capabilities such as partner journeys, program tiers, certifications, and engagement scoring
Build partner self-quoting so partners can configure products, apply pricing within approved discount limits, and submit quotes for approval on their own. Connect it to CPQ and order management so an approved quote becomes an order without manual re-entry
Configure and extend ChannelScaler (or a similar platform), and keep it aligned with the Salesforce partner data model and Experience Cloud
Build and maintain integrations between Salesforce, ChannelScaler or similar, CPQ, order management, finance and incentive systems, marketing automation, identity/SSO, and our data platforms
Make sure partner data is accurate and consistent, so Sales and Finance are working from the same partner-sourced and partner-influenced numbers
Troubleshoot integration failures, sync errors, data issues, and failed deployments across environments
Establish engineering practices for code review, CI/CD, automated testing, releases, and documentation
Partner with Channel Sales, Partner Programs, Marketing, Finance, Legal, Security, and Architecture, and manage vendor and system integrator work
Qualifications
Required Qualifications
8+ years of Salesforce development experience, including at least 3 years managing engineers
Strong Salesforce development skills, including Apex, Lightning Web Components, Flows, and REST/SOAP APIs
Full-stack understanding of how the partner platform fits together, from the portal user interface and Salesforce data model to APIs, integrations, and deployment pipelines
Hands-on experience with PRM and Experience Cloud partner portals, including partner data models, sharing, and security
Working knowledge of channel processes such as partner onboarding, tiering, deal registration, self-quoting, MDF, and incentives
Experience implementing, configuring, or integrating a channel or partner management platform (ChannelScaler or similar)
Integration experience with REST/SOAP APIs and an iPaaS or orchestration platform such as MuleSoft, Boomi, or Openprise
Ability to take ownership of a problem, find issues early, and follow fixes through to production
Salesforce certifications: Platform Developer I/II, Experience Cloud Consultant, Sales Cloud Consultant
Preferred Qualifications
Experience with indirect sales at an…