Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
The Senior Manager, Global Benefits Solutions is responsible for the strategy and design of how Equinix's benefits programs are built, configured, and delivered through technology. Sitting within the Global Benefits Centre of Excellence, this role owns the end-to-end design of how benefits interact with systems, from eligibility rules and enrollment logic to data flows and configuration standards, across a 38-country footprint.
This is not a platform management role. It is a benefits system design and strategy role. The Senior Manager defines how benefits should work within systems like Equinix Benefits, Workday, and recognition platforms, setting the design standard, driving implementation, and ensuring that what employees experience matches what was intended.
The role provides senior input into platform decisions, annual change cycles, and cross-functional technology strategy, and acts as the primary benefits design voice in all HR technology conversations.
The role requires someone who understands both the benefits landscape and the systems that enable it, someone who can translate complex program requirements into scalable, compliant system design, and who has the judgment to govern risk, challenge vendors, and make sound trade-off decisions at enterprise scale.
Reporting – Senior Director, Global Benefits, Wellbeing & Recognition
Responsibilities
Key Accountabilities
The role carries accountability across five core areas:
Benefits System Design & Configuration Standards
Own the strategy and design standard for how benefits programs are configured across all platforms, defining eligibility rules, enrollment logic, data flows, and end-to-end process design across all countries
Ensure configuration decisions are intentional, consistent, and aligned with global program design principles, not inherited defaults or regional workarounds
Take design ownership when new programs, plan changes, or country expansions require system configuration decisions
Translate benefits program requirements into clear system design specifications for HRIT, vendor, and implementation teams
Maintain a living design documentation library that captures configuration standards, decision rationale, and country-level variation rules
Global Benefits Platforms Strategy & Roadmap
Own the global roadmap for benefits administration platforms, including Equinix Benefits and vendor solutions (e.g. PlanSource, Darwin, Benifex), defining priorities, sequencing, and phasing of platform enhancements, implementations, and annual change cycles
Balance business needs, system constraints, risk, and capacity to drive effective platform decision-making
Anticipate and plan for emerging technology requirements, ensuring the platforms roadmap supports future benefits strategy and global scaling needs
Coordinate with HRIT, People Experience, and Payroll on implementation and annual review activity, acting as the senior owner for benefits systems outcomes across regions
Governance, Risk & Release Oversight
Establish and oversee governance frameworks for benefits systems, including change control, release management, and risk mitigation
Own readiness decision-making for major releases, implementations, and annual enrollment, ensuring testing standards and controls are consistently applied across platforms
Proactively identify and manage…