Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Equinix's VP AMER Solutions Engineering leads the Solutions Engineering organization supporting the company’s AMER customers. This executive owns the technical sales strategy, customer architecture engagement model, and pre-sales solution development capabilities required to accelerate growth, protect existing revenue, and strengthen executive-level customer relationships. The role leads a team of Solution Architects and Sales Engineers and is accountable for building a world-class technical sales organization. As a key member of the AMER Sales Leadership Team, this leader partners closely with AMER Sales Leaders, Account Executives, Product Management, Customer Success, Professional Services, and Executive Leadership to drive revenue growth, increase win rates, influence product strategy, and ensure successful customer outcomes.
Responsibilities
Strategic Leadership
Define and execute the Solution Engineering strategy for the AMER Sales segment
Align technical sales resources and capabilities with long-term business growth objectives
Develop organizational capabilities required to support increasing deal complexity, larger customer environments, and expanding strategic account penetration
Serve as the senior technical sales leader for the company's most important customer relationships
Revenue Growth & Deal Leadership
Partner with Strategic Account Executives to drive growth within the AMER account segment
Lead technical engagement strategies for the company’s revenue opportunities
Participate directly in executive customer engagements, strategic pursuits, and critical negotiations
Ensure solution architectures maximize customer value while supporting profitable company growth
Improve technical win rates, deal velocity, and expansion revenue
Solution Engineering Excellence
Establish common methodologies, tools, and best practices across Solution Architects and Sales Engineers
Build repeatable engagement models for account planning, opportunity qualification, solution design, proof-of-concepts, and technical validation
Ensure consistency in customer experience across all accounts
Drive technical rigor and solution quality across the organization
Executive Customer Engagement
Develop trusted advisor relationships with customer executives, architects, and technical decision-makers
Represent the company's technical vision and roadmap in executive forums
Facilitate strategic architecture discussions that influence long-term customer investment decisions
Act as senior escalation point for complex customer opportunities and technical issues
Cross-Functional Leadership
Partner with Product Management to influence product strategy based on customer requirements and market trends
Collaborate with Customer Success organization to ensure seamless customer lifecycle experiences
Align with Global Value Advisory team on thought leadership, customer events, and strategic industry positioning
Partner with GTM Operations to ensure appropriate coverage models and capacity planning
Qualifications
Knowledge and Experience
Deep account sales leadership experience
Proven success leading large, complex account portfolios
Track record winning and expanding multimillion-dollar accounts
Experience engaging C-suite executives and boards
Demonstrated success scaling a world-class Solution Engineering org
Able…