At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.
ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.
Operations Training Instructor is responsible for the design, development, implementation, and maintenance of power system training programs supporting ERCOT System Operations. Maintains familiarity with current ERCOT systems, protocols, operating guides, and procedures, and applies operational knowledge to the development of training. Supports the development of training programs, documenting the basis of training, and utilizing multimedia in the presentation of course materials. Support or conduct simulation training and development and provide classroom training for ERCOT System Operators and Market Participants as needed.
JOB DUTIES
Operations Training Instructor
Develops, designs, and maintains Continuing Education Hours for simulator, classroom, and on-the-job-training
Develops and delivers classroom training
Design, develop, and maintain scenarios for use in simulator training
Provides training for staff on processes, operating and market systems, programs, and developments
Employs systematic methodologies in the creation and delivery of classroom, simulator, and on-the-job-training materials
Develops and maintains ERCOT System Operating Training Procedures to support the department and ensure compliance with NERC Reliability Standards, Protocols and ERCOT Guides
Prepares progress reports for management
Performs the duties of an ERCOT System Operator as required
Responsible for the analysis, design, development, implementation, and maintenance of training and seminars as well as the educational and training materials used to support system goals and operational objectives
Operations Training Instructor Senior (above plus)
Serves as Subject Matter Expert for the team or department
Fosters and leverages strong working relationships with other internal departments
Lends professional expertise to guide projects and help teammates assigned by manager
Acts as mentor and advisor to less experienced personnel
Demonstrates skills as an expert user of grid applications, market applications, simulator, and other training tools
Pursues innovations in technology and methods of presentation to continuously upgrade and advance the training program
Contributes to the analysis, design, and development of new training material to be used in the classroom, simulation, seminars, or on-the-job training to support operational goals and objectives
Implements, executes, and maintains existing training material used in the classroom, simulation, seminars, and on-the-job training to support operational goals and objectives
Develops, designs, and maintains NERC Continuing Education Hours for simulator, classroom, seminars, or on-the-job training
Periodically responsible, as scheduled by the Manager of Operations Training, for the coordination, design, development, implementation, and maintenance of individual training cycles including:
o The quality and content of material in the cycle
o The coordination of SMEs and Training Specialists used in executing the training cycle
o The incorporation of both classroom and OTS material
o The support of NERC Continuing Education criteria…