Sha Tin College is seeking an experienced ICT Manager to lead our school’s technology strategy and infrastructure. This position will direct the routine functions of the IT department—overseeing network security, systems management, and technical support to ensure a seamless digital environment for our staff and students.
As a Google Workspace for Education school, we expect the ICT Manager to champion innovation while safeguarding student data and privacy. The role is central to ensuring that our digital ecosystem reflects our school values — Be generous, Be inclusive, Be responsible, Be curious —and supports our purpose: We challenge our students to make meaningful contributions to the world.
Job Specifications / Main Accountabilities
STRATEGY & PLANNING
Work with line manager on ICT strategic planning and take overall responsibility for the management and development of the infrastructure of the school’s ICT network, liaising with key colleagues at STC and ESFC to ensure that ICT services meet curriculum and office needs.
Maintain a holistic view of the school’s ICT capabilities and contribute to continuous improvement to meet future needs, ensuring inclusivity and accessibility for all users.
Keep abreast of new technological developments in ICT, assess their implications for STC, and present proposals with recommendations to line manager, fostering curiosity and innovation.
Plan for major development of the ICT service and project manage their implementation, ensuring responsible stewardship of resources.
BUDGET & LINE MANAGEMENT
In conjunction with line manager, contribute to the ICT budget planning process to ensure the most effective and efficient use of available funds.
Liaise with appropriate staff to order equipment and software, deal with suppliers regarding ICT-related business, including leading the tendering process for ICT-related products, and manage the central ICT equipment budget economically.
Line manage and take responsibility for the work of the ICT support staff to ensure they carry out their duties effectively and receive adequate support, guidance and training. Promote a generous and inclusive team culture that values collaboration and professional growth.
Participate in training and other learning activities and performance development as required.
Participate in and contribute fully to Support Staff Senior Leadership Team meetings.
SYSTEMS MANAGEMENT
Manage the installation, configuration, maintenance and upgrading of the school’s networked systems, software and applications.
Manage user accounts, servers, workstations, routers and switches; diagnose faults and problems and carry out remedial action, liaising with suppliers and their technical teams when required, in order to maintain an effective service on the school site.
Provide school-based support for ESF core systems.
Perform advanced diagnostic procedures on hardware, peripherals and applications as required.
Ensure safe and reliable running of the ICT infrastructure in order that the integrity and security of the network is maintained at all times, including ensuring that a full disaster recovery programme is in place.
Manage all systems of electronic communication and access for students and staff on the school networks, ensuring security of files and appropriate access to systems.
Lead the vetting and approval of educational technology applications, with a particular focus on data security, privacy, and child safeguarding.
Be the main point of reference for day-to-day eventualities and manage the response system to deal with network queries and problems promptly, reducing user frustration.
Ensure the IT team supports staff and students in the use of ICT equipment and peripherals, answering queries and demonstrating correct usage of specific programmes/systems to ensure equitable access for all users.
POLICY COMPLIANCE
Comply with policies and procedures relating to health, safety and security, confidentiality and data protection,…