Overview
Organizations across every industry are using real-time data to monitor operations, improve situational awareness, and respond quickly to changing conditions. ArcGIS Velocity helps customers ingest, analyze, and act on high-volume streaming data from sensors, devices, vehicles, and operational systems at scale.
Join Esri's Real-Time GIS team to help guide the evolution of ArcGIS Velocity. You will work with customers, engineers, designers, and business leaders to identify emerging market opportunities. Your work will influence how organizations detect incidents, automate workflows, and make operational decisions using real-time location intelligence.
If you're excited about solving customer problems, understanding emerging technologies, and turning market opportunities into successful products, we'd love to have you help drive the next generation of real-time GIS capabilities.
Responsibilities
Identify and prioritize customer needs, market opportunities, and industry trends through customer engagement, research, and competitive analysis
Collaborate with Product Development on product planning, release planning, and feature prioritization based on customer and market requirements
Manage product lifecycle activities for ArcGIS Velocity, including roadmap planning, release execution, and launch readiness
Partner with other Product Managers to ensure consistent workflows, messaging, and integration across the ArcGIS system
Collaborate with Product Marketing to support value proposition development, product positioning, go-to-market activities, and release communications
Engage with customers, Professional Services, partners, and internal stakeholders to validate product direction and identify opportunities to expand the value of real-time GIS
Share product expertise through customer briefings, product demonstrations, webinars, conferences, and industry events
Support sales, technical support, training, and customer success teams to ensure successful product adoption and release readiness
Requirements
2+ years of experience in product management or a related role supporting commercial software products
Experience gathering customer feedback and translating business needs into product requirements and priorities
Experience with Internet of Things (IoT), streaming data platforms, event processing, or operational analytics systems
Ability to collaborate effectively with engineering, UX, and cross-functional stakeholders throughout the product lifecycle
Strong written and verbal communication skills, including the ability to communicate product vision, requirements, and roadmap priorities
Ability to build strategic relationships with customers, partners, and internal teams
Experience presenting product capabilities to customers, partners, or industry audiences
Willingness to travel 10-20% for customer meetings, conferences, and strategic events
Bachelor's degree in GIS, computer science, engineering, information systems, business, or a related field
Recommended Qualifications
Master's degree in GIS, computer science, engineering, business, or a related field
Experience with GIS, location intelligence, spatial analytics, or geospatial data management
Experience in industries such as public safety, utilities, transportation, defense, or fleet operations
Familiarity with ArcGIS Velocity, ArcGIS GeoEvent Server, ArcGIS Online, or ArcGIS Enterprise
Experience supporting product launches, customer enablement, pricing initiatives, or go-to-market activities
Familiarity with Agile product development practices and product management frameworks such as Pragmatic Institute
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and…