Overview
In this position, you will use your consulting and project management skills to lead teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. You will manage the scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
This team supports our federal mission driven customers. You will be part of a talent cross-functional team of dynamic and passionate professionals to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the work you do.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope, and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talent business and technical professionals who strive every day to help our users be successful.
Esri has a Relocation Assistance Program and can provide support with relocating to the St. Louis, MO area for this position.
Responsibilities
Enable customer success and maintain and expand Esri footprints through project execution
Act as a liaison between Professional Services and our customers in the execution of project requirements
Manage a team of engineers, developers, and consultants dedicated to supporting customers and their mission critical systems and application
Facilitate sprint planning meetings, manage product backlogs, user stories, and track project metrics such as burndown charts, velocity, etc.
Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
Collaborate with Esri's practice managers, marketing, and sales teams to develop new business and be part of actively shaping the future through your work on cutting-edge projects and technology trends
Requirements
5+ years of experience in a similar position, supporting similar responsibilities
Professional experience leading and managing IT based projects
Demonstrated ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
Ability to clearly communicate technical ideas, whether to other technical peers or non technical peers or customers
Entrepreneurial attitude
Prior experience with Agile methodologies (Scrum, Kanban, SAFe, etc.)
Prior experience facilitating sprint planning, stand-ups, retrospectives, etc.
Prior use of agile management tools such as Jira, TFS, Asana, etc.
Bachelor's degree in geographic information systems (GIS), geography, or related field
US citizenship with active or current (within 2 years) top secret security clearance with SCI eligibility
Recommended Qualifications
Master's degree in geographic information systems (GIS), geography, or related field
Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology
Experience with current technology implementation patterns including service-oriented and cloud computing architecture
Credentials such as CSM, CSPO, or PMP
CompTIA Security + certification
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and…