Overview
ArcGIS Solutions are industry-specific configurations of ArcGIS designed to improve operations and enhance services. Our team’s mission is to develop solutions that help agencies maximize their investment in location-based data and technology. As the Senior Product Engineer – Web Development, you will collaborate with solution and product development team members to design, develop and deliver software capabilities that support solutions for government, utilities, defense, and public safety.
Your desire to create simple, yet impactful, solutions to complex issues would be satisfied here. Your motivation to gather business needs, actively seek feedback, and deliver high-quality work would contribute to your team’s success. Small ideas can grow into something big, and well-built solutions can change an entire industry. We welcome you to Esri where you’ll find room for innovation, respect for your subject matter expertise, and an expectation to help our customers.
Responsibilities
Collaborate with solution development, software development, and product teams to design, develop, test, and maintain capabilities in the ArcGIS Solutions app
Design and implement web-based capabilities that support the creation, deployment, configuration, and management of ArcGIS Solutions
Gather and incorporate feedback from users, stakeholders, and product teams to continuously improve ArcGIS Solutions capabilities and experiences
Design user experiences and workflows that incorporate AI assistants, agents, natural language interactions, and tool-based actions
Evaluate and validate AI-assisted capabilities for accuracy, reliability, usability, and appropriate behavior
Prototype and evaluate emerging web and AI technologies to determine how they can improve ArcGIS Solutions workflows and user experiences
Design and author test cases for functionality, performance, scalability, and durability; execute both manual and automated tests, analyze test results, and report results
Continually assess product quality and release readiness and ensure existing ArcGIS Solutions app capabilities remain reliable and maintainable
Write and review product documentation for internal and external audiences
Requirements
5+ years of professional experience in a product engineering, software development, or similar technical role
Ability to translate complex user workflows and requirements into simple, intuitive software experiences
Experience working with and configuring ArcGIS items in ArcGIS Online and ArcGIS Enterprise, including feature layers, web maps, and web applications
Strong knowledge with web development technologies such as HTML, CSS, JavaScript, and TypeScript
Familiarity with REST APIs, JSON, and web-based service architectures
Knowledge with version control systems such as Git
Excellent problem-solving and debugging skills, attention to detail, and verbal and written communication skills
Demonstrated capability to work independently through ambiguous or evolving requirements and drive work toward a production-ready solution
Ability to collaborate effectively with cross-functional teams to understand user needs, evaluate alternatives, and design effective solutions to prototype technical approaches, evaluate their feasibility, and communicate tradeoffs to technical and non-technical stakeholders
Continuous learning mindset with a willingness to adopt new technologies and tools
Bachelor’s degree in GIS, computer science, geography or a related field
Recommended Qualifications
Background developing applications with ArcGIS Maps SDK for JavaScript, ArcGIS API for Python, or other ArcGIS developer technologies
Expertise integrating generative AI, large language models, AI assistants, agents, or tool-calling workflows into software applications
Knowledge of designing conversational or AI-assisted user experiences and evaluating the quality and reliability of AI-generated results
Familiarity developing automated tests for modern web applications and…