Director of Veterinary Nursing Operations, Multi-Site, East Region
Compensation: $120,000.00 - $140,000.00/yr based on experience Location: Remote with up to 50% travel. Ideal candidates will be based in the eastern United States, with convenient access to a major airport.
Help shape what great veterinary nursing looks like across NVA.
We are looking for an experienced leader who is passionate about helping nursing teams and hospital leaders thrive.
As a Director of Nursing Operations (DNO), you will partner with hospitals across an assigned region to strengthen nursing leadership, improve nursing operations, support exceptional patient care, and create environments where veterinary nurses and assistants can grow and do their best work.
This is a highly collaborative, field-based role. You will spend time in hospitals building relationships, understanding their unique opportunities and challenges, coaching nursing and hospital leaders, and helping teams identify practical solutions that work for their hospital.
You will also help connect hospitals with the broader resources, expertise, tools, and best practices available across NVA so that individual hospitals can benefit from being part of a larger veterinary community.
The DNO supports NVA GP, NVA Canada, Ethos, and Pet Resorts locations within an assigned region and works closely with regional partners across medicine, operations, people, and talent acquisition.
Why This Role Matters
Great nursing operations have an impact far beyond any single metric. They influence the experience of our patients and clients, the ability of our doctors to practice medicine effectively, the development and retention of our nursing teams, and the overall health of our hospitals.
The DNO has the opportunity to help hospitals build nursing teams that are clinically strong, operationally effective, engaged in their work, and proud of the care they provide — while giving those hospitals access to the collective knowledge and resources of the broader NVA community.
What You'll Do
Partner with hospitals to strengthen nursing operations
Build trusted relationships with hospital nursing, medical, and operational leaders and serve as a resource and thought partner for nursing-related opportunities and challenges.
Spend time in hospitals observing workflows, listening to teams, and helping leaders identify practical ways to improve patient flow, nursing utilization, team experience, and operational performance.
Help hospitals build strong nursing foundations through effective onboarding, SOPs, training programs, communication practices, and leadership routines.
Connect hospitals with tools, programs, subject matter experts, and successful practices from across NVA that can support their goals.
Help hospital leaders use data and nursing metrics to understand opportunities, measure progress, and celebrate successes.
Develop and support nursing leaders and teams
Coach and mentor hospital nursing leaders, helping them grow their leadership skills and build strong, engaged teams.
Support career development for veterinary nurses and assistants, including competency development, career pathways, and VTS opportunities.
Help nursing leaders create environments where team members feel valued, supported, and able to contribute at the highest level of their skills and credentials.
Partner with hospital leaders on strategies that strengthen engagement, wellbeing, communication, recognition, and retention.
Create connections among nursing leaders across the region so they can learn from one another and share ideas and successful practices.
Advance nursing utilization and patient care
Help hospitals build nursing models that allow veterinary assistants, veterinary nurses, and VTSs to work to the fullest extent of their skills, training, and credential.
Partner with nursing leaders on staffing, scheduling, forecasting, and labor planning so staffing models support both patient…