Veterinary Receptionist | $20–$23/hour based on experience, plus applicable shift differentials
First Coast Veterinary Specialists & Emergency | Jacksonville Beach, FL
Part-Time | Sundays and Relief Shifts
First Coast Veterinary Specialists & Emergency is hiring a part-time Veterinary Receptionist to support our overnight emergency and specialty veterinary teams in Jacksonville Beach, FL. This role is ideal for someone with previous veterinary hospital experience who enjoys helping clients, coordinating communication, and staying organized in a fast-paced medical environment.
As a Veterinary Receptionist, you’ll help guide clients through emergency visits and specialty care while supporting the veterinarians, Veterinary Technicians, and other hospital team members who care for their pets. Veterinary hospital experience is required, and emergency or specialty veterinary experience is strongly preferred.
Compensation
$20–$23 per hour, based on experience
Additional shift differentials available
Employee referral opportunities
Benefits
401(k) with employer match
Employee pet discount
Discounted pet insurance
VetBloom learning and development platform
Client Service Representative (CSR) Certificate Program
Opportunities for professional development and career growth within Ethos Veterinary Health
Schedule
Part-time position
Sundays and relief shifts
Some holidays required
Responsibilities
Welcome clients and their pets with compassion, professionalism, and understanding
Answer and manage a multi-line phone system while directing calls to the appropriate team members
Schedule appointments and assist with client inquiries
Coordinate patient admissions for emergency visits and specialty services
Process payments, prepare invoices, and complete client checkouts
Maintain accurate medical records, client information, and related documentation
Communicate effectively with clients, veterinarians, Veterinary Technicians, and other hospital team members
Help clients navigate the check-in and discharge process during stressful or time-sensitive situations
Maintain a clean, organized, and welcoming reception area
Complete additional administrative and client service duties as needed
Qualifications
Previous veterinary hospital experience is required
Previous experience as a Veterinary Receptionist, Veterinary Client Service Representative, veterinary customer service representative, or veterinary front desk team member is preferred
Emergency or specialty veterinary experience is strongly preferred
Excellent customer service, communication, and interpersonal skills
Ability to communicate with empathy and professionalism when clients are experiencing stressful situations
Comfortable working in an emergency veterinary environment with sick or injured animals
Ability to multitask, prioritize responsibilities, and remain organized in a fast-paced hospital
Strong attention to detail and accuracy with client information, medical records, and payments
Proficiency with computers, phone systems, and administrative tasks
Ability to work scheduled overnight shifts, including some holidays
Bilingual candidates are encouraged to apply
Fluent English speaking and reading skills required.
About the Hospital
First Coast Veterinary Specialists & Emergency is an emergency and specialty veterinary hospital located in Jacksonville Beach, FL. Our hospital provides advanced care in emergency medicine, neurology, orthopedic surgery, and soft tissue surgery for pets throughout Northeast Florida.
We foster a collaborative, supportive environment where client service team members play an important role in helping pets, families, and medical teams navigate emergency and specialty care. Our Veterinary Receptionists help create a positive client experience through compassionate communication, organization, and teamwork.
Surrounding Areas
First Coast Veterinary Specialists & Emergency is conveniently located in Jacksonville Beach, FL, with access for candidates commuting…