Veterinary Technician Supervisor, Overnight - Animal Emergency Clinic
Location: Grand Terrace, CA
Schedule: 4–5 eight-hour overnight shifts | Friday–Tuesday
Compensation: $25–$36/hour based on RVT status + $5/hour overnight differential
Animal Emergency Clinic (AEC) in Grand Terrace, CA is hiring an experienced Overnight Veterinary Technician Supervisor to lead emergency hospital operations while providing hands-on clinical support. This is an opportunity for an experienced emergency veterinary professional who enjoys leading a team, making independent decisions, and maintaining high standards of patient care.
This position requires confidence managing overnight operations without additional on-site management, receptionists, or client liaisons.
Compensation
Registered Veterinary Technician (RVT): $29–$36/hour + $5/hour overnight differential ($34–$41/hour total)
Non-RVT: $25–$28/hour + $5/hour overnight differential ($30–$33/hour total)
Compensation is based on credentials, experience, and qualifications.
Benefits Comprehensive health benefits: medical, dental, vision
401(k) with employer match
Paid time off (vacation, holidays, sick leave)
CE and career growth opportunities
Pet care discounts
Schedule
4–5 eight-hour overnight shifts per week
Friday–Tuesday schedule
Overnight shift with a $5/hour differential
Weekend availability required
Exact shift start and end times to be confirmed
Responsibilities
Overnight Leadership & Hospital Operations
Independently oversee overnight emergency hospital operations, patient flow, and team performance.
Serve as the primary operational contact for Veterinary Technicians, veterinary assistants, veterinarians, and clients.
Lead the overnight clinical team, delegate responsibilities, and maintain accountability.
Prioritize incoming emergencies, hospitalized patients, and treatment needs alongside the attending veterinarian.
Make independent operational decisions and escalate concerns to hospital leadership when appropriate.
Address staff concerns, resolve conflicts, and maintain hospital policies and procedures.
Ensure accurate shift handoffs and effective communication between teams.
Staffing & Labor Management
Evaluate patient census and workload to determine appropriate staffing levels.
Adjust staffing based on hospital needs, including sending employees home early when appropriate.
Coordinate team assignments, breaks, and lunches while maintaining patient coverage.
Monitor overtime, labor efficiency, and team productivity.
Provide real-time coaching, feedback, and support to overnight employees.
Emergency & Critical Care Support
Provide hands-on Veterinary Technician support during emergencies, procedures, and critical patient care.
Assist veterinarians with patient stabilization, diagnostics, treatments, and hospitalized patient management within authorized scope of practice.
Ensure veterinary orders are completed promptly and medical records remain accurate.
Monitor patient care workflows and redistribute responsibilities as needed.
Maintain established emergency and critical care protocols.
Client Service & Financial Operations
Independently manage overnight reception responsibilities, including phones, client check-ins, and patient intake.
Prepare, review, and present treatment estimates.
Obtain client approvals, collect deposits, process payments, and maintain accurate invoices.
Complete financial audits and ensure accurate charge capture.
Communicate compassionately with clients during stressful or emotional situations.
De-escalate difficult interactions, address complaints, and resolve concerns within hospital guidelines.
Coordinate patient discharges and ensure accurate client communication.
Hospital Accountability & Compliance
Maintain compliance with hospital SOPs, safety protocols, and standards of care.
Ensure treatment areas remain clean, organized, and prepared for emergencies.
Address workflow and staff performance concerns in real time.
Document significant incidents,…