We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will be a versatile IT professional able to support a broad range of desktop, networking, and infrastructure technologies, with a focus on problem solving and superior customer satisfaction. They will have excellent interpersonal skills and be willing to work as part of a small yet hard working team. The office location is based in Burlington, Ontario
Responsibilities include:
Maintain and action general Helpdesk queues for IT Support
Windows, Linux and macOS administration, support and troubleshooting
Provision, deploy, upgrade, and manage end-user computing devices
Support user account administration, authentication, and endpoint security technologies
Monitor and maintain endpoint patching, antivirus, encryption, and backup solutions
Assist with Microsoft 365 applications, collaboration tools, and end-user productivity solutions
Document technical issues, resolutions, and standard operating procedures
IP Networking (TCP/IP, Subnetting, VLAN, DNS, DHCP)
Monitor and maintain wireless access points
Monitor and maintain network printers, scanners, and other shared office technologies
Troubleshoot hardware and software problems
Contribute to IT projects, technology deployments, office moves, and continuous improvement initiatives
Qualifications:
Post-Secondary graduate in Computer Science or Information Systems
Minimum Experience: 2-4 years.
Experience with Microsoft Office Suites/Office 365 (Word, Excel, PowerPoint and Outlook)
What we Offer:
Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams
Onsite Counsellor
Location: Burlington, Ontario (in-office)
Hours: Monday to Friday, 40 hours per week
Vacancy: This is an existing position
Salary Range (Based on relevant Experience): $48,000 to $52,000 per year.
About Evertz Microsystems (TSX: ET):
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.
Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies — a testament to our commitment to excellence and global impact.
Join a team where your work shapes the future of broadcast and new media industries.
Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities — please notify HR when scheduling your interview.
Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.