Housekeeping Team Leader - LyLo Brisbane | Full-time
About EVTLyLo Brisbane is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.
At LyLo, we keep things easy and fun, whether guests want to lie low or live it up. With premium pods, private ensuite rooms, cool communal spaces and a chill vibe, we're redefining travel for social accommodation. Join our crew and be part of a team that's all about making travel simple, social and seriously memorable.
EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there are no limits on where your career could take you.
Key Responsibilities
Lead and motivate the housekeeping team to achieve high standards of cleanliness and efficiency, with regular feedback and support
Inspect guest rooms, public areas and other facilities to confirm they meet cleanliness and maintenance standards, and take corrective action when needed
Train new and existing team members in cleaning procedures, safety protocols and guest service standards
Track cleaning supplies and amenities inventory and order stock on time to prevent shortages
Respond to guest requests and resolve complaints or housekeeping issues promptly and professionally, in line with hotel policies
Work with the maintenance team to report and rectify repair issues, and make sure all housekeeping activity meets hotel and industry health and safety standards
What You'll Bring
Proven experience as a Housekeeping Team Leader or in a similar role in the hospitality industry
Proficiency in hotel management software (a plus)
Ability to work a flexible schedule, including weekends and holidays
Clear communication, strong collaboration and a dependable, results-focused approach
Resilience to work productively under pressure while keeping a positive outlook
How You Work
Inclusive leader: values diverse perspectives; builds belonging.
Hands-on and non-hierarchical: leads from the front.
Growth mindset: learns, shares, and levels up others.
Resilient and solutions-focused: stays calm, moves fast.
Perks from Day OneAs part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.
50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
$2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel and entertainment network.
Paid parental leave; community and volunteering opportunities.
Apply Now
Join LyLo Brisbane and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Apply online now and submit your CV. You'll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.
We welcome applicants from all backgrounds and review applications as they come in, so don't wait! We can't wait to see the places your career will go with EVT.