FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
This position is within FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.
The estimated pay range for this role is $91,375 - $171,000. The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $109,650 - $205,200.
Position can sit in OH, WV, PA, MD, NJ. Would need to be within 60 minutes of Corporate FirstEnergy Location.
Position Overview
We’re looking for a technically skilled Cyber Security Systems Administrator to support, administer, engineer, and improve FirstEnergy’s Identity and Access Management (IAM) technologies. This position will play a key role in maintaining secure and reliable identity, authentication, authorization, and access services for internal and external users.
The Cyber Security Systems Administrator will provide hands-on technical support across the IAM technology environment, including capabilities supporting Identity Governance, Access Management, Privileged Access Management, Password Management, and Identity Analytics and Intelligence.
This role works closely with Cybersecurity, IT, HR, Transmission, Distribution, Supply Chain, and other business stakeholders to implement and support secure, scalable identity solutions across FirstEnergy’s hybrid technology environment.
Key Responsibilities
Administer, configure, maintain, troubleshoot, and enhance enterprise Identity and Access Management technologies and supporting infrastructure.
Support identity lifecycle processes, including onboarding, transfers, role changes, and offboarding of employees and contractors, in coordination with HR, IT, and business stakeholders.
Provide technical administration and operational support across the five IAM pillars: Identity Governance, Access Management, Privileged Access Management, Password Management, and Identity Analytics and Intelligence.
Administer and support enterprise authentication technologies, including Multi-Factor Authentication (MFA), Single Sign-On (SSO), Conditional Access, federation services, and passwordless authentication.
Configure and maintain identity integrations utilizing authentication and federation standards such as SAML, OAuth, and OpenID Connect.
Implement and maintain role-based access control (RBAC), least privilege, and appropriate access controls and permissions across information technology and operational technology environments.
Support IAM platforms and associated technologies, which may include Microsoft Entra ID, Azure B2C, Okta, Ping Identity, SailPoint, OneIdentity, and privileged access management solutions.
Monitor the health, availability, performance, and reliability of IAM platforms and supporting infrastructure and help ensure established Service Level Agreements (SLAs) are met.
Participate in IAM-related incident investigations, troubleshooting complex authentication and access issues, identifying root causes, implementing corrective actions, and recommending improvements to processes and procedures.
Provide IAM subject matter expertise during cybersecurity incidents involving…