FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.
Locations: New York City, Norwalk, Boston, Chicago, San Francisco
Working Environment: Hybrid
Your Team's Impact
The Product Manager – Data Management & Services is responsible for performing discovery, defining strategy, and ultimately overseeing the launch and execution of solutions within the Data Management & Services - Data as a Service (DaaS) product line. The Data Management & Services team aims to solve a client’s data management challenges by employing a cohesive array of technologies backed by FactSet’s security and entity content to organize and connect a firm’s dissociated data sets. This facilitates data governance, alleviates operational overhead, and ultimately drives insights across the organization. A client’s data management needs can range from basic identifier resolution to complete outsourcing of end-to-end workflows.
This role is focused on FactSet’s DaaS product line which includes a comprehensive set of services that ingest, connect, normalize and manage a client’s data and serves a global client base. You will work heavily across Product Management, Content Operations, Engineering, Sales, Implementation and Support to ensure client success and bring new solutions to the market.
What You'll Do
Understand the market and competitive landscape through research and client engagement and use that knowledge to validate product strategy and priorities as well as to inform commercial strategy
Define product requirements keeping in mind feasibility, scalability, standardization, impact, usability and scope
Own the product development lifecycle from discovery through execution to go-to-market for new product enhancements
Work closely with various internal teams (e.g., Product, Sales, Content Operations, Engineering) to align strategically and ensure cohesive and coordinated efforts in client solutions and implementation
Serve as a subject matter expert in both FactSet’s suite of DaaS services and FactSet’s symbology and entity content for prospective and current clients by illustrating DaaS workflows, conveying value props and partnering with clients, Sales and Implementation to translate client needs into solutions
Contribute to the design, documentation, packaging and pricing of technical solutions tailored to client business requirements, following team and product standards and best practices
Provide high-level support for existing client solutions such as troubleshooting complex issues, modifying/ enhancing workflows, and escalating needs to Content Operations
Day to Day Responsibilities
Respond to client and stakeholder questions
Track and assist with client opportunities
Enhance and update collateral
Implement BAU and KTLO product enhancements
What We're Looking For
Required Skills
Bachelors’ degree in STEM, finance, economics, or other relevant field, or equivalent experienc
5+ years relevant experience product management experience including delivery of data, analytics, or workflow solutions within financial services, capital markets, market data, or fintech environments
Experience working with cross-functional teams to deliver on the product strategy and vision. Ability to align and include engineering, design, product marketing and other stakeholders
Proven ability to troubleshoot client issues and solve them with a combination of creativity, analytical skills, and subject matter…