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Interested in growing your career at Fanshawe College?
Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.
Working at Fanshawe College
Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.
Posting Closing Date:
November 24, 2026
Campus Location:
Borden, ON
Department:
CAO1 CAF Fanshawe Operations
Employment Group:
Support
Pay Details:
$30.43 Hourly
Worker Sub-Type:
Regular
Time Type:
Full time
Remote Type:
In-Person
Contract End Date:
Hours of Work per Week:
35
Job Description:
Location: Borden, Ontario
Support Staff employees, as defined by the Full-Time Support Staff Collective Agreement, will be given first consideration .
Note: This is for 1 Regular Full-Time vacancy. This position requires you to work in person at the Base Borden Campus. This position is deemed a critical replacement vacancy.
Payband: This position is paid at Payband E, $30.43 - $35.11 per hour.
Why this Role is Important
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial and clerical support with primary responsibility as the Student Information Systems (SIS) liaison for CAF - Fanshawe. The incumbent is the first point of contact for walk in and telephone inquiries.
How You’ll Make an Impact
SIS designate support to include:
Assigns class letters (program sections) for all programs
Monitors mid-term and final grading, and academic standing activities according to scheduled deadlines
Liaises with faculty on an ongoing basis to prompt for, and obtain information (e.g. grades) by the due date according to College procedures
Solves registration and student record issues or determines appropriate course of action for student to take
Collates from academic records graduation lists, verifies accuracy, and liaises with the Office of the Registrar to exchange records
Processes and maintains school records for internal and external course credits. Follows up with students if correct documentation is missing
Assists with generation and distribution of class lists for faculty at the beginning of each academic term
Generates and distributes class rosters for faculty at the beginning of each academic term mails letters to applicants and registrants as needed, including collating packages as required
maintains student records filing system
posts Faculty and Program timetables each semester
Registration and Liaison duties:
Course and program enrolment/registration for CAF - Fanshawe
Plans and participates in development of Orientation Schedule for students
Runs admission reports from system, and program registration and verifications for all first semester
Adds applications and verifies advanced standing and PLA data and maintains all related documentation; processes add/drop courses for readmission students
Determines status of student registration i.e. part-time or full-time and initiates the appropriate paperwork and advises the student and faculty of the correct procedure to follow
Liaises with cooperative education consultants to obtain information necessary for…