Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!
WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?
At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission.
Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.
At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more.
Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.
The 988 DEIB Community Liaison & Trainer enhances the awareness, accessibility, and responsiveness of 988 services through community outreach, education, training, and partnership development, with a primary focus on LGBTQIA+ communities. This position builds and maintains trusted relationships with individuals, community organizations, stakeholders, and subject matter experts to promote awareness to promote awareness and use of 988, identify barriers to crisis care, and identify, communicate, and elevate community needs and perspectives.
Working collaboratively with the DEIB Coordinator, Senior 988 Contact Hub Trainer, agency marketing staff, program leadership, and community partners, this position supports agency-wide DEIB initiatives, community outreach, educational events, and awareness activities. The position contributes to the development and delivery of culturally responsive training and resources, including content addressing the needs and experiences of LGBTQIA+ help seekers. Community feedback gathered through outreach and partnership activities informs continuous improvement efforts and supports the development of equitable, accessible, culturally responsive, and affirming 988 services.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :
Establish and maintain relationships with individuals, community organizations, service providers, stakeholders, and subject matter experts to strengthen awareness of, access to, and connection with 988 services, with a primary focus on LGBTQIA+ communities.
Conduct community outreach and education regarding 988 services, including how and when to access crisis support, with focused engagement of LGBTQIA+ communities and other underserved populations as assigned.
Represent FBH and 988 services at Pride events, community events, resource fairs, conferences, and other outreach activities, including staffing informational tables and engaging with community members.
Provide information about 988 services, answer questions, distribute educational materials, and connect with individuals with appropriate crisis and community resources.
Gather and document community feedback regarding awareness of 988, barriers to crisis care, unmet needs, and opportunities to improve access and service responsiveness through outreach, events, partnerships, and other community engagement activities.
Communicate relevant community feedback and recommendations to the DEIB Coordinator, 988 leadership, Senior 988 Contact Hub Trainer, and other appropriate stakeholders as appropriate to support continuous quality improvement.
Support the DEIB Coordinator with agency-wide DEIB initiatives by contributing community knowledge, resources,…