Job title: Professional Business Support Administrator
Division: Supervision, Policy & Competition
Department: Payments and Digital Assets
Salary: National (Edinburgh and Leeds) ranging from £25,000 to £29,000 and London from £27,500 to £32,000 (salary offered will be based on skills and experience)
This role is graded as: Professional Support - Corporate
Your Internal recruitment contact is Louis Van Den Burg via louis.vandenburg@fca.org.uk .
Your external recruitment contact is Tahir Khan via tahir.khan1@fca.org.uk . Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.
About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK financial services.
SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition).
You will be supporting within the Payments and Digital Assets directorate, liaising across the 5 teams that sit within the Market Interventions – Digital Assets department (MIDA) to support with the efficient operation of a high-profile regulatory function, such as organising meeting invites, setting up team away-days, fulfilling recruitment needs and assisting in team operational tasks. You will liaise closely with other colleagues in similar supporting divisions such as Personal Assistants (PA) and Professional Business Support (PBS) colleagues to ensure the effective running of the department, playing a key role prioritising organisational engagements and playing a key role in helping the FCA deliver outcomes that affect millions of consumers.
Role responsibilities:
Lead administrative support to the teams, working closely with colleagues to ensure their day-to-day activities run smoothly
Manage diaries for multiple managers, including organising internal and external meetings for both managers and for team/departmental meetings, including room bookings, visitor passes, and catering, and remaining flexible to short-notice changes, enabling senior leaders to deliver against strategic priorities
Managing joiner/mover/leaver IT requirements and resolving ad hoc issues or queries on behalf of the managers
Working alongside local Personal Assistants (to the Heads of Department and the Director) to coordinate the departments administrative activities, including ensuring there is adequate administrative cover, acting as a trusted coordinator across multiple business functions
Administrative support to the department, including ensuring that MIDA’s Pulse page, organogram, SharePoint and OneNote are kept up to date, and managing other key administrative tasks using Microsoft Word, Excel & PowerPoint
Providing support with recruitment, including liaising with Human Resources, arranging interview and case study slots
Skills required:
Minimum:
Demonstrable experience of strong diary management across multiple diaries using Microsoft Outlook
Experience managing key administrative tasks using Microsoft Word, Excel & PowerPoint
Experience in managing room-booking systems and arranging travel
Essential:
Sound knowledge and confidence using OneNote, MS Office Suite, and the ability to get up to speed quickly with new systems
Excellent spelling, grammar and written communication skills
Ability to act on your own initiative, prioritising and working under pressure and to tight deadlines whilst maintaining accuracy
Flexibility to adapt and react to changing circumstances, reprioritising as necessary
Ability to handle staff confidential and sensitive data with a high degree of discretion, maintaining confidentiality at all times
Ability to build good working relationships and networks
Strong oral communication skills, summarising key issues in a timely…