Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
About the Role
Ferguson is seeking an experienced and results-oriented Distribution Center Department Manager to lead our Receiving warehouse operations in our Concord, NC Distribution Center.
This position oversees a team of roughly 15 hourly associates working a 1st shift schedule of 5:00 AM - 3:00 PM.
This leadership role is responsible for driving operational excellence through a people-first approach focused on safety, service, quality, productivity, and continuous improvement. The Department Manager will lead a team of supervisors and hourly associates while collaborating with cross-functional partners to ensure efficient warehouse operations that support Ferguson's commitment to exceptional customer service.
The ideal candidate is a strong leader who enjoys developing talent, using data to improve performance, and creating an engaging, safe, and high-performing work environment.
What You'll Do
Lead Receiving Warehouse Operations
Manage daily operations within our receiving department, ensuring productivity, quality, service, and safety objectives are achieved
Direct the efficient flow of inventory, materials, and customer orders throughout the distribution center
Monitor operational performance and implement solutions to improve efficiency, accuracy, and throughput
Ensure compliance with standard operating procedures, inventory controls, and company policies
Support labor planning and staffing strategies to meet changing business demands
Coordinate effectively with other departments and shifts to ensure seamless execution across the facility
Drive operational readiness during peak periods, seasonal volume fluctuations, and special business initiatives
Develop and Lead High-Performing Teams
In partnership with HR you will recruit, onboard, coach, and develop supervisors and hourly associates
Establish clear performance expectations while providing regular feedback and recognition
Build an inclusive, accountable, and highly engaged team culture
Conduct performance reviews, talent assessments, and development planning discussions
Identify high-potential talent and support succession planning initiatives
Foster open communication and maintain strong associate relations throughout the department
Champion Safety and Compliance
Promote a culture where safety is the first priority in every operation
Ensure compliance with OSHA regulations, company standards, and facility safety procedures
Conduct safety observations, audits, and investigations as needed
Lead corrective and preventive action plans to reduce risk and improve workplace safety
Maintain housekeeping and operational standards that support a clean, organized, and safe work environment
Build Cross-Functional Partnerships
Partner with transportation, inventory, customer service, maintenance, and distribution center leadership teams to achieve operational goals
Resolve operational issues impacting workflow, inventory accuracy, customer commitments, or associate productivity
Communicate department priorities, performance expectations,…