Hey there!
We’re Fever , the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Who you'll work with
The SSI team is part of Fever Originals, the division responsible for building, managing, and scaling Fever's portfolio of recurring live experiences. SSI runs a global catalogue of IPs — immersive shows, concerts, and theatrical formats — across more than 100 cities worldwide.
As a Team Lead, you will be embedded in your regional office and work daily with colleagues across Growth, Marketing, Production, Operations, Finance, and Legal. You will interface with venues, local production partners, artists, and casting agents in your market.
The team is intrinsically motivated, international, and driven by the challenge of building scalable entertainment at a global level. People on the team come from leading companies within and outside the entertainment industry, including McKinsey, BCG, Amazon, Cirque du Soleil, Disney, Google, and Roland Garros.
What you'll do
As a Team Lead, you own the operations of your region. You are given a portfolio of live experience IPs and are fully accountable for their expansion, quality, and profitability in your market.
Business & IP ownership
Own the Operational P&L for your region across all active IPs: revenue, costs, gross margin
Expand your IP portfolio into new cities — identify venues, negotiate with local partners, and launch new markets while maintaining the quality and format standards of each experience
Adapt global IPs to your local market: production format, casting, logistics, and programming — ensuring each show meets the audience quality benchmark
Drive continuous improvement in ratings and customer satisfaction; diagnose root causes of quality issues and lead action plans to resolution
Grow add-on revenue streams (merchandising, upsells, F&B, brand partnerships) and support new program testing in your market
Operations & KPI management
Monitor and own the operational KPIs of your region: occupancy rates, audience ratings, capacity launch efficiency, and gross margin per show
Use data tools and dashboards to stay ahead of performance gaps; build structured improvement plans and track results
Ensure full adherence to Fever's operational guidelines and processes: launch cadences, reporting standards, production requirements
Collaborate with Growth on capacity planning, marketing strategy, and pricing to maximize revenue across your IP portfolio
Identify process inefficiencies and propose scalable solutions — improving how the team works, not just what it delivers
Team management
Lead a team of 6 to 12 Project Managers and Producers.
Set clear goals and priorities, run regular 1:1s and performance reviews, and build a high-performance, accountable team culture
Develop team members' skills and career paths; manage performance directly and proactively when standards are not met
Foster Fever's values across the team — accountability, proactivity, data-driven decision-making, and entrepreneurial ownership
Strategic…