At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Senior Digital Workplace AI/Automation Engineer
Are you ready to shape the future of work? As a Senior Digital Workplace AI/Automation Engineer , you’ll have the opportunity to pioneer intelligent automation, craft AI-powered solutions, and leave your mark on enterprise productivity. This is your chance to take on a highly impactful role where your technical expertise will drive seamless workflows, innovate on cutting-edge platforms, and empower teams across the organization.
Role Overview
We are seeking a highly technical Senior Digital Workplace AI/Automation Engineer to architect, develop, and scale intelligent automation and AI workflows across our enterprise productivity platforms. In this role, you will move far beyond basic platform administration to write production-grade software, construct custom API integrations, and embed modern AI models directly into our ecosystem.
You will be responsible for orchestrating seamless workflows across a complex stack—including Microsoft Intune, Jamf Pro , Zoom, Microsoft Teams, Slack, Onedrive, ServiceNow, Beyondtrust Endpoint Privilege Manager, SharePoint, Azure and Exchange Online adhering to NIST cybersecurity standards and ISO 20022 compliance for secure, structured data handling.
Key Responsibilities
Full-Lifecycle Software Development: Write, test, and maintain robust, scalable code (primarily Python, Bash, Java, PowerShell , or Node.js) to build custom middleware, internal tools, and API connectors that bridge our collaboration and endpoint management systems.
Secure Automation Architecture: Architect and deploy automation across Azure that improves employee experience by making workplace services faster, easier, and more reliable. Use tools to eliminate manual steps, reduce wait times, minimize handoffs, and help users get the support, access, devices, and collaboration services they need with less friction.
Intelligent AI Workflows: Design and implement enterprise AI workflows using Microsoft Copilot , Gemini, Zoom AI Companion, and direct integrations with foundational LLM APIs to safely automate internal ticket resolutions, intelligent enterprise search, and data classification.
Automated Endpoint & Identity Management: Build data-driven automation pipelines for Microsoft Intune and Jamf Pro via the Microsoft Graph and Jamf APIs to orchestrate zero-touch provisioning, posture monitoring, and conditional access policies.
Compliance-First Engineering (NIST & ISO 20022): Secure all automation architectures, token handling, and least-privilege API scopes to align with the NIST Cybersecurity Framework (CSF). Ensure any automation touching automated data routing or communication infrastructure preserves highly structured data integrity up to ISO 20022 validation standards.
CI/CD & Governance: Establish automated deployment pipelines (Git, GitHub Actions, or Azure DevOps) and maintain meticulous code documentation to allow auditability and compliance tracking across all internal scripts and tools.
Required Technical Skills & Qualifications
Experience: 5+ years of experience in Software Engineering, SaaSOps, Systems Engineering, or a highly automated Workplace Engineering role.
Core Programming: Expert proficiency in Python and PowerShell is mandatory, including experience writing asynchronous API integrations, custom webhooks, Java, Bash and complex data parsers.
Cloud Infrastructure: Hands-on experience developing and hosting automation…