Your mission
JOB TITLE: Field Sales Team Leader GB
JOB LOCATION: Cumbria
TERMS: Working Monday to Friday with on site requirements
THE JOB
Responsible for leading, motivating and managing the field sales team to achieve and exceed sales targets. The role involves monitoring team performance, analysing sales KPIs, providing regular reporting and delivering ongoing coaching and training to maximise individual and team results. You will support recruitment and development of team members & ensure compliance with company standards and procedures. You will promote a positive, high-performing sales culture with customer service & the brand at the heart of everything you do.
Your profile
WHAT WILL YOU BE DOING?
Support the Head of Field Sales with performance management of the team
Manage the Sales Team to deliver their sales targets
Provide encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
Provide daily and weekly report based on field sales data and KPIs
Assists management with hiring processes and new team member training
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
Communicates deadlines and sales goals to team members
Develops strategies to promote team member adherence to company regulations and performance goals
Conducts on the job observations & field based coaching sessions to update members on best practices and continuing expectations
Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
Host daily sales briefings to inspire and drive performance within the sales team
Ensures company brand materials and physical working spaces meet and exceed company presentation standards
Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
WHAT WILL YOU BRING?
Essential Experience
Demonstrable proven experience in a supervisory role – within the telecoms industry
Demonstrable proven experience in achieving sales targets
Proficiency in MS Office & Customer Services software
Good written and communication skills
Good understanding of management practices & techniques
Good leadership & interpersonal skills
Can work under pressure and to deadlines
Highly creative, with excellent attention to detail
Can establish and maintain good client relationships, both internally and externally at all levels
Tenacity to keep going until the job is done
Commitment
Focused on delivering results
Customer Obsessed
Willingness to go the extra mile
Team player
Can demonstrate investment in career development
IS FIBRUS FOR ME?
At Fibrus, we put our people first! As award winners in Advancing Diversity in the Workplace at the 2023 Women in Business awards and having recently been awarded the Investors in People ‘We invest in People’ standard accreditation, we are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility.
We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! So along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We also recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.
As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain!
We’re building something special at Fibrus, with our team at the very heart of…