Account Handler – Commercial Insurance
Technical SME portfolio | Broad commercial lines exposure | Hybrid working
A well-established commercial insurance business is looking to appoint an experienced Account Handler to join its growing Commercial Lines team.
This is an opportunity for a technically capable broker to manage an established SME and commercial client portfolio, handling renewals, mid-term adjustments, insurer negotiations and client service across a broad range of covers.
Package & Benefits
Salary of £32,500–£38,000, dependent on experience
Hybrid working available
Study support towards Cert CII
Exposure to a broad and varied commercial insurance portfolio
Supportive team environment with scope for technical development
About the Company
Our client is an established and FCA-regulated commercial insurance brokerage, supporting SME and commercial clients with tailored insurance solutions. The business prides itself on delivering high service standards, sound technical advice and positive client outcomes.
Key Responsibilities
Manage renewals and mid-term adjustments for SME and commercial clients
Obtain accurate risk information, including turnover, wage roll, sums insured, claims experience and business activities
Prepare high-quality insurer submissions and risk presentations
Market risks, negotiate terms and present clear quotation comparisons to clients
Arrange cover across Property Owners, Commercial Combined, Liability, Professional Indemnity, Contract Works and Motor Trade risks
Review policy documentation, schedules and endorsements for accuracy
Identify underinsurance, gaps in cover and cross-selling opportunities
Support clients with claims notifications and queries, liaising with insurers and internal claims teams
Maintain accurate records, diary notes and regulatory documentation on the broking system
Ensure compliance with FCA requirements, Consumer Duty, GDPR and fair presentation obligations
About You
At least 2–3 years’ commercial insurance broking experience
Strong knowledge of commercial lines products, policy wordings and exclusions
Experience handling products such as Property, Liability, Professional Indemnity, Commercial Combined, Contract Works and/or Motor Trade
Confident dealing with insurers and negotiating terms
Organised, detail-focused and able to manage a busy renewal cycle
Strong written and verbal communication skills
Acturis experience would be advantageous
Cert CII qualified, or willing to work towards it
For a confidential discussion about this opportunity, please contact Fintelligent Search.
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