Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.
Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.
We are seeking a Learning and Development Manager for our First Quality Print & Packaging facility located in Anderson, SC . The Learning and Development Leader makes sure the business unit has the people it needs to run safely and well, today and in the future, by closing skill gaps, building strong leaders, and creating a workplace where people want to stay and grow. The role owns the business unit’s learning systems, from new-hire onboarding and operator qualification to required safety and quality training. It develops supervisors and salaried leaders, builds the talent pipeline through succession planning and career paths, and partners with operations to turn performance problems into practical solutions. As a steward of organization’s culture, the L&D Leader also leads engagement, recognition, and change efforts that connect employees to the business unit’s goals. Success shows up in business unit results: faster time to competency, fewer skill-related safety and quality issues, lower early turnover, stronger front-line leadership, and a ready bench for critical roles.
Primary responsibilities include:
Technical and Operator Training
Design and facilitate new-hire onboarding and orientation for hourly and salaried employees.
Build job-specific training for operators, technicians, and maintenance, using standard work and job instruction methods.
Maintain skills matrices and certification sign-offs showing who is qualified on each line, machine, and process.
Select, train, and certify a network of floor trainers, and keep training consistent across all shifts.
Compliance and Regulatory Training
Partner with EHS to develop and ensure compliance with safety training, including lockout/tagout, powered industrial trucks, hazard communication, confined space, and PPE.
Administer the LMS or training records system, track completions and refresher cycles, and keep records audit-ready.
Support internal, customer, and regulatory audits with training documentation.
Leadership and Supervisor Development
Design and facilitate leadership programs for supervisors, leads, and salaried leaders.
Run onboarding for newly promoted supervisors, focused on coaching, feedback, conflict, and fair application of policy.
Coach individual leaders and support individual development plans.
Develop Individual Development Plans in partnership with leaders.
Talent Pipeline and Succession
Partner with Operations Director and HRBP on succession planning for critical roles and identify high-potential employees.
Build career pathways, such as operator to lead to supervisor, and maintenance skill tiers.
Manage apprenticeships, tuition assistance, and partnerships with technical schools, community colleges, and universities.
Partner with local universities to build meaningful…