Job Description
As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?
About the Role
This is not a typical product role.
As a Commercial Product Manager Senior , you will help define the future of fraud prevention and digital identity —working with one of the largest and richest financial data sets in the world to deliver next-generation solutions across identity, onboarding, and real-time fraud decisioning.
You will lead the shift from fragmented point solutions to AI-native, agent-driven platforms —where intelligent agents continuously assess identity, monitor behavior, and act in real time to stop fraud before it happens.
This role sits at the intersection of fraud, identity, data, and AI , including collaboration with leading AI innovators such as our public partnership with Anthropic , as we bring advanced agent capabilities into real-world financial systems.
A defining aspect of this role is leveraging FIS’s partner ecosystem —working closely with industry leaders such as Socure, Sardine, and other best-in-class providers —to shape a unified strategy that maximizes the strengths of both FIS and its partners.
Your mission: stop fraud earlier, establish trust faster, and reduce friction for legitimate customers —while combating increasingly sophisticated threats like account takeover, identity fraud, social engineering, and payment scams.
This is a rare opportunity to:
Work with unmatched financial and identity data at global scale
Shape how AI agents are deployed in real-time fraud systems
Influence build vs. buy strategy across a global platform and partner network
Deliver solutions that any financial institution can adopt—whether or not they run on FIS core systems
What You Will Be Doing
Define the Future of Fraud & Identity (Strategy & Vision)
Own a cohesive product strategy across digital identity, onboarding, and fraud prevention
Define how AI agents and autonomous decisioning systems transform fraud detection and identity confidence
Establish a unified fraud and identity strategy that strengthens every FIS product and extends beyond core platforms
Translate evolving fraud patterns into scalable, explainable, and high-performing solutions
Leverage the Ecosystem (Build vs. Buy Leadership)
Own build vs. buy vs. partner decisions across fraud and identity capabilities
Partner deeply with leading vendors such as Socure, Sardine, and others to shape joint strategy and roadmap alignment
Identify where FIS should differentiate vs. orchestrate , maximizing the value of the broader ecosystem
Ensure FIS delivers a best-in-class, integrated stack , not just standalone products
Build AI-Native, Agent-Driven Systems
Design and deliver agent-based workflows that continuously evaluate identity risk and fraud signals
Partner with engineering, data science, and AI partners (including Anthropic) to operationalize production-grade agent capabilities
Move beyond static rules to adaptive, learning systems that evolve with emerging threats
Ensure every decision is transparent, explainable, and operationally actionable
Drive Measurable Outcomes Through Data
Define and track success across fraud loss reduction, approval rates, customer friction, and operational efficiency
Enable continuous experimentation (A/B testing, model tuning, agent refinement)
Improve signal quality and decision precision , reducing false positives while increasing fraud capture
Leverage large-scale financial and identity data to continuously refine performance
Deliver at Scale
Own end-to-end product delivery—from concept through commercialization
Build solutions that operate in real time across channels and customer journeys
Ensure solutions are modular and deployable across any financial institution ,…