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Job Title
Analyst II, Financial Crimes Compliance - Investigations
About your role:
As an Analyst II, Financial Crimes Compliance - Investigations, you will support investigations related to the Bank Secrecy Act (BSA), anti-money laundering (AML), fraud, and other financial crime risks. You will work closely with compliance, risk, operations, and business partners to review activity, document findings, and support timely case resolution. Your work helps protect Fiserv, its clients, and the financial system through effective risk identification and investigative analysis.
What you'll do:
Investigate potentially suspicious activity, onboard high-risk clients, and perform required periodic client reviews
Conduct investigations into potentially suspicious activity, financial crime alerts, and referred cases using internal systems, research tools, and documented procedures
Identify potential instances of money laundering, terrorist financing, or other suspicious conduct, determining appropriate next steps which may include preparing Suspicious Activity Reports (SARs) and/or Currency Transaction Reports (CTRs) as warranted.
Document investigative steps, findings, and recommendations in a clear, accurate, and timely manner to support case quality and audit readiness
Maintain case queues and complete assigned investigations within established service level agreements, quality standards, and regulatory requirements
Analyze data and reporting outputs to identify trends, support investigative decisions, and contribute to continuous improvement of monitoring and review processes
Support adherence to Financial Crimes Compliance program requirements, including policies, procedures, and recordkeeping expectations
Recognize merchant acquiring red flags and detect irregularities in merchant or consumer behavior.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
2+ years of experience in financial crimes investigations within a fintech environment, money services business or financial institution.
Analytical and investigative experience, including transaction analysis, evidence collection, and pattern identification.
Experience using case management systems, transaction monitoring platforms, Microsoft Excel, and research tools to document investigations and analyze activity
Experience preparing narratives, summarizing findings, and communicating investigative results to internal stakeholders.
Bachelor's Degree required.
Experience that would be great to have:
Professional certification such as Certified Anti-Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), Certified Regulatory Compliance Manager (CRCM), or equivalent certification
Master's degree, Juris Doctor, or equivalent combination of education, related experience and/or military experience
Experience working with Canadian regulations and submitting Suspicious Transaction Reports (STRs).
Experience with financial crime compliance systems, Power BI, and anti-money laundering transaction monitoring typologies and rules
Experience tracking regulatory laws and changes (BSA, OFAC, NACHA, Payment Network rules and regulations) and proactively applying them to business processes and technology initiatives.
Experience supporting investigations in a fast‑paced, structured environment, utilizing advanced analytical and research techniques, online research tools, and clear, well‑documented…