Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Director, Digital Solution Architecture & Experience Engineering
About the Role
The Director, Digital Solution Architecture & Experience Engineering will provide technology and architecture leadership for customer-facing digital banking capabilities across mobile and web channels.
The role will define end-to-end solution architecture spanning iOS, Android, responsive web, APIs, microservices, integration platforms, identity, security and cloud-native services, while ensuring a consistent and high-quality digital experience.
Working closely with Product, UX/XD, Engineering, Architecture, Security and business stakeholders, this leader will translate customer journeys and product strategy into scalable technology solutions.
The role combines solution architecture, hands-on digital engineering leadership and experience design thinking, with accountability for technology modernization, engineering standards, performance, resilience and delivery effectiveness.
What you will do
Digital Banking Solution Architecture
Own solution architecture for digital banking capabilities across iOS, Android and Web .
Define reference architectures, engineering standards and reusable patterns for digital channels.
Architect integration between digital channels, API gateways, microservices, authentication services, payment platforms and core banking capabilities.
Lead architecture reviews and major technology decisions across the digital ecosystem.
Drive build-vs-buy-vs-integrate decisions considering customer experience, scalability, security, cost and time-to-market.
Mobile & Web Engineering Leadership
Provide engineering leadership across native iOS, native Android and modern web development .
Establish engineering standards covering code quality, automated testing, release management, performance and maintainability.
Drive scalable frontend and mobile architecture, including modularization, component reuse and API-first integration.
Modernize legacy digital applications and reduce accumulated technical debt.
Strengthen CI/CD, automated testing and engineering productivity across digital delivery teams.
Experience Digitial (XD) Product
Partner with XD Global product team, delivery and business teams to translate customer journeys into technology solutions.
Embed experience design thinking into architecture and engineering decisions rather than treating UX as a downstream activity.
Establish reusable design-system and component approaches across mobile and web.
Drive consistency across navigation, interaction patterns and customer journeys.
Balance customer experience with security, regulatory and technology constraints.
Digital Banking & Platform Integration
Architect secure customer journeys covering capabilities such as: Customer onboarding
Authentication and authorization
Account servicing
Payments and transfers
Cards
Notifications
Customer servicing
Establish API-first and event-driven integration patterns where appropriate.
Drive channel consistency while enabling market-specific banking requirements.
Security, Resilience & Performance
Ensure digital banking applications meet enterprise security, privacy and regulatory requirements.
Embed secure engineering practices across mobile, web and API development.
Establish architecture for high availability, resilience, monitoring and recoverability.
Drive application performance and reliability through measurable engineering practices.
Partner with Cybersecurity, Risk and…