Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Global Strategic Sourcing Manager
What does a successful Global Strategic Sourcing Manager do at Fiserv?
As Global Strategic Sourcing Manager, you will develop and execute sourcing strategies for enterprise software, Software-as-a-Service (SaaS), cloud platforms, data and observability technologies, and artificial intelligence solutions. You will partner with business, legal, finance, technology, information security, privacy, and risk stakeholders to structure supplier relationships that improve value, flexibility, and operational outcomes for Fiserv.
What you will do:
Lead and support complex strategic sourcing initiatives and contract negotiations for enterprise software, SaaS, cloud, data platforms, developer tools, observability solutions, and artificial intelligence technologies.
Lead and support teams of key cross-functional stakeholders through structured strategic sourcing processes to develop superior commercial relationships with a wide range of technology suppliers.
Collaborate with colleagues across the enterprise on business, legal, financial, technical, performance, information security, privacy, responsible AI, and risk requirements.
Negotiate software licensing, SaaS subscriptions, cloud commitments, consumption- and usage-based pricing, support and maintenance, renewals, and other complex commercial models.
Leverage the purchasing power of the enterprise to drive measurable savings, cost avoidance, commercial flexibility, innovation, and increased competitive advantage for Fiserv.
Monitor developments across software, SaaS, cloud, and AI markets and champion continuous improvement, analytics, automation, innovation, and efficiency within the Sourcing function.
Other responsibilities as required contingent on the needs of the business.
Experience you will need to have:
6+ years of experience in strategic sourcing, procurement, vendor management, commercial management, or technology contracting.
Experience communicating sourcing strategies, negotiation outcomes, commercial impacts, and risk tradeoffs to senior leadership with data-supported recommendations.
Experience leading supplier evaluation, selection, negotiation, contracting, and implementation for complex technology agreements
Bachelor’s degree or higher in supply chain management, business, finance, technology, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that will be great to have:
Experience supporting enterprise software, SaaS, cloud, or artificial intelligence (AI) sourcing categories, including supplier relationship management and category strategy execution
Experience evaluating pricing proposals, rate cards, consumption forecasts, license metrics, total cost of ownership, and supplier commercial models.
Experience sourcing cloud services using FinOps, cloud cost optimization, or consumption forecasting practices.
Experience evaluating responsible artificial intelligence requirements, data privacy terms, or information security controls in supplier agreements.
Experience building category plans for technology suppliers across global business units.
How you’ll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio…