Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
TEM Analyst
About your role:
Reviews, audits and processes invoices for payment. Research discrepancies and pursue credits as needed. Work closely with IT Finance team to address any concerns with budgets, variances and project costs. Support Telecommunication Expense Management (TEM) initiatives and efforts.
What you'll do:
Telecom Invoice Validation, reconciliation, and Payment Processing
Wireline and wireless account reviews
Mapping of invoices to appropriate cost centers
Billing disputes and credit inquiries
Assist end users with billing inquiries and account changes
Work with team to streamline and organize requests for contract related voice and data services
Analyze financial reporting data, provide analysis and generate reports management on a predetermined schedules
Perform inventory audits to confirm if services are still active, required or if they need to be scheduled for disconnect
Participate in wireline and wireless meetings and calls. May be required to lead some these meetings.
Experience you'll need to have:
High School Diploma or GED equivalent.
4+ years of an equivalent combination of educational background, related experience, and/or military experience
6+ months of experience working with Fiserv platforms.
2+ years of experience working in Telecommunications and have experience reviewing carrier invoices, reviewing SLAs, invoice processing, auditing, budgeting, and account analysis as well as familiarity of telecommunications and data and internet services.
Must have advance knowledge working with Excel spreadsheets and presenting data that is extracted from multiple resources. Understanding of core accounting principles required. Experience with Service Management ticketing system preferred.
Experience reviewing telecom contracts and performing rate plan optimization
Experience reviewing carrier CSRs
Under minimal direction, facilitate technical, financial, and business analysis, rate validation, and invoicing
Experience pulling together financial data and cost allocations for small to large projects
Excellent interpersonal, verbal, and written communication skills
Previous experience working with a TEM provider such as Calero .
Important information about this role:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role
How you’ll work:
This role requires use of a computer and audio equipmen
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume…