Fitt Talent Partners is a specialized recruitment firm working with top health and wellness companies.
We’re filling this role for a client, the world's most advanced longevity destination.
ROLE SUMMARY
The Director of Sales owns sales performance and new business growth across assigned markets. This leader personally builds and advances a sales pipeline while coaching and leading the Program Advisor inside-sales team, the Key Accounts or Key Partnerships representative, and other sales personnel. The Director develops strong relationships with our centers to expand member referrals, strengthens strategic partnerships, and establishes disciplined prospecting and follow-up practices that convert opportunities into lasting customer relationships.
KEY RESPONSIBILITIES
Sales ownership and pipeline generation
- Personally generate and manage a sales funnel through prospecting, networking, referrals, direct outreach, and relationship-building. Meet individual sales goals through consistent activity and direct ownership of opportunities.
- Build a reliable pipeline without depending on Marketing to provide leads. Use personal and professional relationships, member and center referrals, community connections, and targeted outreach to create new opportunities.
- Maintain accurate visibility into every stage of the sales funnel. Set clear next steps, follow up promptly and persistently, address stalled opportunities, and guide prospects through to a decision.
- Identify new markets, customer groups, partnership models, and other creative ways to generate business. Turn promising ideas into practical plans, outreach, and measurable sales activity.
Sales team leadership
- Coach and lead the Program Advisor team, which is responsible for inside sales. Set goals and expectations for prospect outreach, qualification, follow-up, conversion, and customer handoffs; review results and coach team members to improve performance.
- Lead the Key Accounts or Key Partnerships representative and other sales personnel. Set priorities, coach performance, and ensure each person has clear account plans, pipeline goals, and follow-through expectations.
- Align individual and team sales activity with company priorities. Establish a consistent cadence for pipeline reviews, coaching, accountability, and sharing effective sales practices.
Center relationships and referral growth
- Build strong working relationships with our centers and their teams. Coordinate regularly with center leaders to identify referral opportunities, align on follow-up, and make it easy for prospective members to connect with the sales team.
- Create and improve strategies that grow the center referral pipeline, including clear referral processes, timely communication, and dependable follow-up between sales personnel and center teams.
- Maximize member referrals by encouraging introductions, making the referral process straightforward, responding promptly, and tracking referral activity and outcomes.
Business development and account growth
- Identify, develop, and close new business and strategic partnerships across relevant markets, including private clubs, hospitality, residential communities, healthcare, corporate and public organizations, health insurance, and other customer or partner groups.
- Nurture current accounts and partnerships while building relationships with new clients, prospects, decision-makers, and influencers. Understand partner needs and connect them with appropriate services.
- Represent us professionally at partner meetings, industry gatherings, and local and regional events. Communicate the company’s vision and preventative healthcare offerings with clarity.
Customer experience and cross-functional execution
- Coordinate with centers, partners, and internal teams to support responsive, high-touch service throughout the sales and customer journey. Address issues promptly and ensure clear ownership of follow-up.
- Work with relevant departments to align sales…